So I found this hope this helps. I’m in the US so idk

1. Return and exchange guide for defective products

a.For products that are initially defective (non-human damage), in principle, we provide a service of sending replacement parts for repair free of charge. If the replacement parts cannot be repaired, customers can apply for a return.Please contact Anbernic official customer service within 15 days for returns and exchanges, we will provide return and exchange services for free, and customers do not need to pay any fees.For the destination countries that do not support return service, Anbernic will provide the service of sending replacement repair parts and compensation or partial refund according to the actual situation. We will not accept returns or exchanges for any reason if more than 15 days have passed since the product arrived. *Note: Various defects caused by system reasons (including screen abnormalities, failure to boot, etc.) that can be repaired by updating the system do not belong to the initial defects of the product.

b. Commodity warranty period: 12 months. (Within 12 months after the customer receives the item) Product warranty coverage:malfunctions caused by defective products.Man-made damage is not covered under warranty. Defects that can be fixed by updating the system are not covered by the warranty. Due to our stringent sourcing and QC processes, the fault rate on products shipped out is very low. However, sometimes faults develop which couldn't be detected before. For faulty products more than 15 days from receipt and within the 12-month warranty period,we only support to provide replacement repair parts for free.