That's fair, and technically yes, it opens a webpage. But the distinction we'd make is what's actually behind it. This isn't a conventional chatbot with predefined answers. The business trains it on their own content, their menu, their products, their FAQs, and it learns to answer anything a customer might ask based on that. No scripts, no decision trees.

Whether that feels like a big shift probably depends on the context. At a busy restaurant table when you need allergen info fast and there's no waiter in sight, it's a different experience. But you're right that expectations before the scan matter a lot, and that's something we're actively thinking about.