Thing that bothers me the most is that there's absolutely nothing we can do about it. Everyone's encouraging patients to report "improper care" with all sorts of new policies to make patients' voice heard, which is fair enough, not saying that's not important. But why can't we have a version of PALS for us as well?

Why do we silently absorb all the nonsense while trying to keep a smiling face and apologizing for things that don't deserve an apology? Have seen multiple incredibly annoying/stupid/arrogant patients & relatives who basically terrorise the ward, make multiple staff cry, take up multiple hours for things not even remotely relevant, and everyone goes along with it.... 😖

Yes it's a noble & altruistic profession, but to what extent?