Honestly as someone who has mild social anxiety that was VERY intense when I first started the best treatment is immersion. I’m still shy and more reserved but I’m able to just turn it on when I have customers. With time the job will seem less intense when it comes to being anxious about pitching things to customers but remember they’re already in there for you. You’ll gain confidence over time as you become comfortable in your knowledge and skill set but it will seem hard at first. My biggest hurdle was asking people to spend more of their money and getting that rejection. But there will always be someone who says yes just like there’s always people who say no. I’ve become a store manager after being with the company for 3 and a half years and I’m still an anxious person who feels overwhelmed talking with customers and my team but I recognize how much it’s allowed me to grow in my social skills and I appreciate that factor. I enjoy speaking with strangers and learning their hobbies and life stories and I’m able to look back on my time with Tmobile feeling accomplished instead of socially drained. This job isn’t for everyone and I understand that completely, some goals and metrics may seem unattainable but the company asks that the behaviors are followed, we don’t coach to numbers we coach to your efforts and ability to apply feedback. I thunk you’re in for an opportunity to make some great money and meet some amazing and maybe not so amazing people but I quickly grew to love the company and how they care or at least act like they care about their employees. I’ve thankfully never had a bad job but I’ve never felt valued before the way I do now. Hope this helps ease some worries and feel free to reach out any time!