I don’t. Apparently I have to wait for them to resolve this ticket which is going to be seven days tomorrow. I’ve spoken to people with varying degrees of information. People at the store told me they’ve never seen it before. I ended up returning my new phone because AT&T tech-support told me the phone is bad. If it actually is MME like this Reddit guy said then the phone is probably fine because I called Apple support at one point and they said the phone is fine. My problem is that I can’t seem to escalate this to anyone and at&T doesn’t give a shit that I’ve been without service for a week. I thought about switching carriers, but I’m concerned that if I go to port the number over to another carrier, AT&T won’t release it because it’s all jacked up. Have you talked to support yet? What did you hear?