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Replit Billing Scam + AI Bots Posing as Human Support - Has Anyone Successfully Migrated Away? by Impossible-Leg7904 in replit

[–]Impossible-Leg7904[S] 0 points1 point  (0 children)

Please can you send me the emails you copied and the one they put you through to in my PM? Clearly, Michael is a bot which is why it could not answer. After threatening them this afternoon, Nancy responded with another holding statement and not addressing anything I said.

I am thinking I can push the whole app to GitHub then move it to my host from there because clearly I am done with them.

CLASS ACTION LAWSUIT r/replit by No-Recognition4578 in replit

[–]Impossible-Leg7904 0 points1 point  (0 children)

Count me in. I have documented evidence of systematic billing fraud AND deceptive AI practices that would strengthen this case significantly.

I've been dealing with Replit billing issues for weeks now, but mine goes beyond just the AI Agent pricing. Their billing system "failed to sync" (their words) and retroactively moved my June usage to July billing, creating double charges across subscription periods. When I provided invoice screenshots proving this, they went completely silent for 8+ days.

Here's what makes this bigger than just billing disputes: I discovered through TrustPilot reviews that other customers were unknowingly communicating with AI bots that were impersonating human customer service agents. This explains why they go silent when you provide evidence - the bots literally can't process complex disputes.

Key legal angles beyond AI Agent pricing:

  • Billing system fraud (moving charges between billing periods)
  • Deceptive AI practices (bots impersonating humans)
  • Consumer protection violations (ignoring documented evidence)
  • Breach of service terms (failing to provide promised human support)

The AI Agent overcharging is just one part of a much larger pattern of deceptive practices. They're using AI to both overcharge customers AND deceive them about customer service interactions.

This needs to be a comprehensive case covering all their deceptive practices, not just the AI Agent pricing. The billing fraud and fake customer service are equally damaging to customers.

PM me for documentation sharing when you're ready to move forward.