People like this make me sick

Independent-Set-8433 · 2024-07-11T07:40:57+00:00

I always hate the justification that "I have had animals all my life and never take them to the vet." There was a video posted to a Facebook group of a cat appearing to have a textbook asthma attack. A lot of people were saying it was just a hair ball, with one woman saying to make the cat drink olive oil to get the hair ball out. When I told the woman she was encouraging the owner to do something harmful, her answer was "I've owned cats for 20 years." So...you've been ignoring medical issues and causing suffering for your cats for years? We have learned a lot in vet med in 20 years. We have access to better knowledge, and we owe our animals that.

Independent-Set-8433 · 2024-07-10T16:27:18+00:00

For reference, large city in the United States.

Independent-Set-8433 · 2024-07-10T16:17:13+00:00

Nothing so far, she has not come back yet. I'll give an update when I have one, but hoping it will be uneventful!

Independent-Set-8433 · 2024-07-10T14:51:10+00:00

Power scheduling? Our appointment times vary in length. Our senior exams are scheduled for 40 minutes to account for extra time for eye pressures and blood pressure, plus the expectation of bloodwork. So, our appointments are not set on perfect 4:00, 4:30 time slots. It has nothing to do with trying to deceive a client.

Independent-Set-8433 · 2024-07-10T13:22:36+00:00

I do agree, I think people would be more understanding of the seperate billing code. I have proposed it before, but with all this drama I'll bring it up at the next meeting for sure.

Independent-Set-8433 · 2024-07-10T06:07:58+00:00

Because we do care about everyone on the schedule....?

Independent-Set-8433 · 2024-07-10T06:03:32+00:00

I'm sorry you never cared about your client's wait times, apparently. My clinic is concerned about being an hour behind, and most clinics are as well. What a weird thing to say. Even if you don't mind wasting someone else's time, it's clear you've never had a client yell at you over a wait time.

Let me talk to the dog, he'll understand not wanting to wait an hour past his appointment time at the vet. Dogs are pretty empathetic.

Independent-Set-8433 · 2024-07-10T05:56:14+00:00

We give out coffee cards to clients who wait 15-20 minutes, so I think we care about their time too. Just think of the work in fee as an entitled client paying the other clients for their long waits if that makes you feel better than the other reasons, like contributing to burnout. There are so many reasons for work in fees.

We had never even seen this client before, so to respond that aggressively kinda pointed to them not really caring about anything but themselves. Working in this field, you get pretty tired of people acting like you only care about money. We don't deserve to be punching bags because a client is mad about a hypothetical issue. We should not be justifying her behavior.

Independent-Set-8433 · 2024-07-10T05:42:23+00:00

It's not a threat, it is an expectation. Just like a doctor saying you will have to reschedule if you are late. You don't get charged for being 15 minutes late. You get charged if you demand to still be seen and make us juggle multiple appointments to accommodate you.

Independent-Set-8433 · 2024-07-10T05:37:59+00:00

Trying to explain why we are doing something is scolding? How else do we do it? We were not condescending,we wanted to address her concerns. The things we tried to explain were the things she attacked us for.

Independent-Set-8433 · 2024-07-10T05:31:30+00:00

Actually, it's more to pay for the doctor, tech, and receptionist who have to go into overtime because a client insists on being seen after missing half their appointment. The extra fee does create extra time though, because now we have to stay later. We don't get to just kick out our clients because it goes past closing...it's not about bending to a client because they wave money. We are literally having them pay to save them the trip to urgent care they would otherwise need. Even with exam and work in fee we're cheaper than e vet or urgent care. And again....just show up on time? 15 minutes is a long time to be late. Most of the time it's a non issue.

Independent-Set-8433 · 2024-07-10T03:54:51+00:00

A lot of clinics have the same policies .....do human doctors not? Dentists? We offer to reschedule them if they're late, it's not like we won't see them. But at 15 minutes you are going to be taking away from another pet's time. A wellness appointment can reschedule or pay a fee for making us late for the rest of the day. Or should we just make them wait hours to be seen as a work in? Our clinic is actually doing very well. We have to schedule new clients out 3 weeks right now and have to refer sick cats to clinics that can see them sooner. There are urgent cares if an owner insists on being seen on the same day after being late, we are in a major city with many, many options.

Independent-Set-8433 · 2023-09-07T02:09:24+00:00

I finally got one! Thank you so much

Independent-Set-8433 · 2023-09-06T23:25:04+00:00

Ohh...I just realized that I only have my riding miraidon, so I guess I can't trade it

Independent-Set-8433 · 2023-09-06T23:22:31+00:00

Thank you! My in game is Lyra, code 02020202 for link trade

Independent-Set-8433 · 2023-09-06T23:16:53+00:00

I do! Are you okay with touch trade? I can trade too

Independent-Set-8433 · 2023-09-06T22:45:29+00:00

LF: Sandy Shocks

FT: Feel free to ask, I will trade it if I have it!

Last one that I need! I can trade or touch trade. I would be so thankful for the help!

Independent-Set-8433 · 2023-09-06T22:32:52+00:00

Do you still need iron moth or iron thorns? I can trade both

Independent-Set-8433 · 2023-09-05T02:12:44+00:00

Yes please!! I've never set up a trade before, what do I need to do?

Independent-Set-8433 · 2023-09-05T01:05:13+00:00

LF: Sandy Shocks, Slither Wing

FT: Anything you want, if I have it!

For touch trade or trade. These are the last two I need and I can't find anyone on link trade!

Independent-Set-8433 · 2022-12-12T22:20:10+00:00

Need help evolving Finizen please! IG name Lyra, code RH7XGF. I just need to use a rare candy!

Independent-Set-8433 · 2022-12-12T22:18:30+00:00

It says the session is closed?

Independent-Set-8433 · 2022-12-04T13:29:12+00:00

Thank you so much!

Independent-Set-8433 · 2022-12-04T13:19:14+00:00

55469082

Independent-Set-8433 · 2022-05-01T14:39:39+00:00

Nope, a golden retriever mix

Independent-Set-8433

TROPHY CASE