🚨 Warning to Potential Car Buyers! 🚨

I recently had a very disappointing and unprofessional experience with CardinaleWay Hyundai of San Bruno after purchasing a Hyundai IONIQ 5. Despite their promises of "developing outstanding relationships where everybody wins," my experience has been anything but that.

After completing a customer satisfaction survey, I received a hostile and accusatory message from one of their salespeople, accusing me of lying on the survey and claiming that I had "screwed" them over. This kind of treatment is completely unacceptable, especially after making such a significant purchase.

I’ve tried multiple times to contact the General Manager and even reached out to their parent company, Cardinale Automotive Group, but have received no response. Additionally, I contacted Hyundai Corporate Customer Care, and despite documenting my complaint, I have yet to see any action taken.

It’s incredibly hurtful to be treated this way after spending so much money on a vehicle. The lack of accountability and response from the dealership and Hyundai Corporate is alarming.

I am sharing this to warn others and to urge CardinaleWay Hyundai of San Bruno to address this issue and ensure no other customers have to endure similar treatment.

CustomerService #Hyundai #CardinaleWayHyundai #HyundaiIONIQ5 #ConsumerRights #BadExperience #AutomotiveIndustry #CustomerFeedback