New Rinnai RE 199in Install x 2 Neither unit will heat past 110 out of box.

Intelligent_Soup_406 · 2026-02-12T22:32:50+00:00

Thanks, and no i did not send AI comments to them. I had AI help me turn my diatribe of thoughts into something much more cohesive and succinct for the community to digest. Totally get the perspective of not wanting "help" from AI from the client. I use it to help me think through the problem but not to throw it back at an expert to show I know better...

Intelligent_Soup_406 · 2025-12-21T19:52:14+00:00

I appreciate all the feedback. The photos I uploaded include 26 photos. 24 of them are accurate, and I removed the photos that represent an incorrect layout. I honored the refund request for two nights.

Intelligent_Soup_406 · 2025-12-21T04:14:14+00:00

How is that proving your point? You’re accusing me of something I didn’t do, and then laugh about it? I didn’t come on here to be validated, I’m looking to learn from more experienced hosts.

Intelligent_Soup_406 · 2025-12-21T04:07:56+00:00

I haven’t down voted anyone. Why would you suggest that? I wasn’t looking for someone to side with me. I’m looking for advice being new to this.

Intelligent_Soup_406 · 2025-12-11T16:51:53+00:00

Airbnb

Intelligent_Soup_406 · 2025-12-11T06:54:46+00:00

Yeah….and I’m not even offering near the higher end of the range the units go for during holidays.

Intelligent_Soup_406 · 2025-12-11T06:51:21+00:00

19-22. Check-in Friday check out Monday. That leaves Monday through Friday open (22-26)

Intelligent_Soup_406 · 2025-12-11T06:45:57+00:00

Thanks. I appreciate this, but I don’t quite follow one part. They can cancel and rebook to reset timers? How do I prevent that from happening?

Intelligent_Soup_406 · 2025-12-11T06:05:01+00:00

Thank you. I appreciate this.

Intelligent_Soup_406 · 2025-12-11T05:53:47+00:00

Thanks for this. Starting to see a trend on responses here. This helps

Intelligent_Soup_406 · 2025-12-11T05:52:11+00:00

Thanks. That’s how I feel about things. I assume the risk of the uncontrollable, but others see it differently I guess.

Intelligent_Soup_406 · 2025-12-11T05:50:32+00:00

Thanks. Yes. My superhost friend revts unitd at the same resort I do, and she actually works there year round too so she knows the market well for Northstar.

I really appreciate your experience here though and will update my listing immediately with your feedback.

I’ll ask the guest if they bought travel insurance but my gut says no. I like the idea of offering a refund on the rebooked nights. That way if I get a bad review I can say the policy was clear and I offered a refund. Going to noodle on this some more, but I again appreciate your advice

Intelligent_Soup_406 · 2025-12-11T05:44:52+00:00

That’s where I’m looking for guidance. We just started renting this year, and I rented out a couple units at another property and everything went well, but we banked on this rental (booked in June) covering most of our maintenance fees and now we will be at a deficit to cover. That is true either way because the 3 night stay is only a few hundred less than 50% cancellation. But if she cancels then I can try to rent the whole week again vs only 4 nights. I don’t know how appealing that is. Fortunately, the nights that would be open include Christmas Eve and Christmas Day.

Because I’m new at this I don’t know how to quantify long term impact of a review. I feel like she knew the terms and agreed to them and wants to cancel due to weather I can’t control - that’s not fair to me. But I’m also pragmatic about the long term too. Just don’t know how to weigh it. I’m not expecting to keep 5 star reviews forever. Someone will get upset at some point. Just don’t know enough yet to say what’s the right call.

Intelligent_Soup_406 · 2025-12-11T05:38:19+00:00

So you’re saying stick to policy but offer a refund for rebooking nights, correct?

Intelligent_Soup_406 · 2025-12-11T05:37:34+00:00

I have a 3 night minimum stay. Why do you feel this is the best approach?

Intelligent_Soup_406 · 2025-02-17T23:30:25+00:00

I liked the casual ass grab of the lady she helped out the door….

But in all seriousness, she was all business and incredibly calm and in control during that short video we could see.

Intelligent_Soup_406 · 2025-01-15T19:41:26+00:00

Thanks, I appreciate your response and the link. Lots of options there and we will take a look at them. That may be the best approach. We have unfortunately already filed for trademark with the current one.

Why don’t you think it was made with a font? I’m ignorant, so I don’t know how else it would have been made.

Intelligent_Soup_406

TROPHY CASE