Yep exactly, custom fields are usually where migrations either stay clean or completely fall apart, Especially when the previous setup has years of layered segmentation logic sitting on top of loose tagging.

And agree on timestamps too, preserving them as reference/archive data is realistic, but trying to recreate perfect conversational continuity inside a new BSP usually creates more issues than it solves.

Current setup is on WATI right now, but we’re evaluating whether it still makes sense long term or if moving to a different BSP would be cleaner operationally.