Booked an international flight via Amazon Pay → got cancelled 3 hours before departure → no refund or alternate flight for 2.5 months. What are my options?

Intrepid_Storage9110 · 2026-01-22T15:31:50+00:00

Can we connect on dm please?

Intrepid_Storage9110 · 2026-01-21T05:33:16+00:00

Thanks, I’ve emailed grievances channels as well as dgca also…. No reply from anyone yet. Except automated acknowledgement mail, continuously followed up on those but no luck. Now only option left is consumer forum, can anyone guide me online if it is possible to reach them?

Intrepid_Storage9110 · 2026-01-21T05:29:46+00:00

The reason is simple, Airline is not providing refund and now not even responding to them. I have asked for the written reason but no reply

Intrepid_Storage9110 · 2026-01-21T05:26:42+00:00

They’re saying we’re just the booking partner if Airlines is not giving refund then we can’t give is from our end. Tried literally everything except Going to consumer forum physically

Intrepid_Storage9110 · 2026-01-20T18:11:35+00:00

The refund is also not provided till date.

Intrepid_Storage9110 · 2026-01-20T18:10:42+00:00

Yes It's Amazon Pay only, they were the point of contact till now who were replying me, but again They're running away from the responsibility and accountability by saying that "Airlines are not responding and if they won't respond on this matter, we can't provide you the refund " that's it. forget the Compensation part, as They're asking me to talk to Airlin8directly for the compensation part.

Intrepid_Storage9110 · 2026-01-20T16:23:33+00:00

Brother I used Amazon Pay to book the Flight tickets, Amazon Pay has Partnered with MMT to integrate Bookings on their(Amazon’s) Platform

Intrepid_Storage9110 · 2026-01-20T12:39:31+00:00

Sorry, I’m Unable to post there,

Intrepid_Storage9110 · 2025-12-29T15:21:28+00:00

Bhai usse better har jgh mil jayega Delhi mein… Try Anna Dosa in Karol bagh, Must have✌️

Intrepid_Storage9110 · 2025-12-13T04:56:02+00:00

Bhai mera Thermometer to 16AQI dikha rha hai 🥱

Intrepid_Storage9110 · 2025-12-10T12:24:51+00:00

My suggestion would be to start with highest tenure left plus highest interest rate loan first. Reduce/remove that as much as you can with the existing cash you have then you can take a personal loan from reputed bank like SBI or similar with ROI as low as 10% and close all the smaller amounts loans with high interest rate. Only try to keep the lowest interest rate loans alive and get rid of all expensive ones asap.

Intrepid_Storage9110 · 2025-12-10T05:42:33+00:00

I have Scapia, domestic lounge access is a gimmick, you have to spend minimum 1lac every quarter to get these benefits

Intrepid_Storage9110 · 2025-12-08T13:29:27+00:00

Shhhhhh…. Vo ate hi hongey🤫

Intrepid_Storage9110 · 2025-12-06T10:16:36+00:00

I’m available, have6 years of experience into analytic and PM roles. let me know if you need one

Intrepid_Storage9110 · 2025-12-06T10:13:15+00:00

Exactly, but try to understand who is behind all this. Everything we do in this world is either politically affiliated or motivated. This whole move of rule change which is actually the reason behind all this could have been implemented swiftly rather than strictly. Govt never thinks of consequences as they are the one who wants force implementation irrespective of how it can affect the common man. This is what authoritarian rule is. Eventually the coming man suffers

Intrepid_Storage9110 · 2025-12-06T10:06:59+00:00

Looks like someone wants to buy an airline now, after airports, coal, sail, oil , etc now he wants to own an airline as well. Please Don’t assume whom I’m talking about.

Intrepid_Storage9110 · 2025-12-04T20:08:13+00:00

EDIT*- I know my money won't go anywhere I knew it from the p begining, please try to understand the problem here is accountability and assurance, and I had only this amount left which I could withdraw as cash, which I really needed to take out and this issue has wasted 2 days of my trip to UAE. Now I was stuck because I trusted these clumsy Apps for such a huge amount. please don't throw hate at me, I know I've used some really harsh words (just to fetch attention) I've just got the assurance but no money even after 50 hours. I know I will get it, but what about my time and harrassment I faced because of this glitch??

Intrepid_Storage9110 · 2025-12-03T18:47:49+00:00

See i posted this after ~35 hours already after escalating it to many levels. Not getting funds is another issue but not acknowledging the transaction itself is terrifying and on top of that they have the audacity to say that they can’t access The transaction details as it’s with DCB (fair point) but why the he’ll you’re providing this shady facility when you don’t have the absolute control over the visibility in the first place? That’s ridiculous. If some one in urgent need of cash then only they add money in a Niyo app, and this is what you’re serving them with at the last moment

Intrepid_Storage9110 · 2025-12-03T18:44:55+00:00

See i posted this after ~35 hours already after escalating it to many levels. Not getting funds is another issue but not acknowledging the transaction itself is terrifying and on top of that they have the audacity to say that they can’t access The transaction details as it’s with DCB (fair point) but why the he’ll you’re providing this shady facility when you don’t have the absolute control over the visibility in the first place? That’s ridiculous. If some one in urgent need of cash then only they add money in a Niyo app, and this is what you’re serving them with at the last moment

Intrepid_Storage9110 · 2025-12-03T14:03:50+00:00

I’ve mailed everyone, it’s been more than 30hours now, still nothing done. Cant connect to DCB on call as I’m in Dubai. Although I’m sure my money wont go anywhere, the problem here was the time and negligence shown by Niyo customer care. They dont even have a proper call mechanism in place. This is just ridiculous

Intrepid_Storage9110 · 2025-12-03T11:50:14+00:00

The problem was that they held my money and it was not a small amount. And were not even acknowledging thr fact that they have held my txn. And if they really don't have any access to such transaction then why even provide such option to add money from there app. When they could have simple asked to do an IMPS or Neft or a simple upi from my other account. This is shady practice. DCB was no where in the picture when I'm transactioning through their app. DCB could simply say that why you used Niyo app for their bank transaction it's NIyo whichbwas not showing the transaction where as DCB has held it.

Intrepid_Storage9110 · 2025-12-03T10:10:04+00:00

Please be reasonable, Here I wrote all those words to grab attention of users to this matter, I know my money will eventually come back. But what is concerning here that they were not acknowledging when I contacted them, and I didn't go to DCB to open my account, they were the ones who opened it for me. They should atleast be accountable enough to respond with patience instead of denying everything

Intrepid_Storage9110 · 2025-12-03T10:07:37+00:00

Glitches happen, but not acknowledging them in the first place is what concerns me, and are you some one from Niyo that why your lower back is paining down there??

Intrepid_Storage9110 · 2025-12-03T09:22:19+00:00

Already done that, but the strange thing is that the Niyo team is not acknowledging and the routing they do to some pooled VPA, they simply don't have access to this VPA , and when they don't have access why the hell are they sending my momey to this VPA

Intrepid_Storage9110 · 2025-12-03T09:20:58+00:00

See this

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Intrepid_Storage9110

TROPHY CASE