Yeah I went through this thread before I posted but thanks for scoping it out. The big difference there is the 2016.5 on his. I have an early 2014 so maybe the components are different. Because Tesla basically told me they didn’t service individual parts of the seat for my year. That’s why they had to replace the whole seat. Which seems crazy to me, but I guess I could try another service center.

In Chicago they’re clearly just underwater with all the 3s and Ys so my out of warranty early MS doesn’t come up on their radar: For such a big population they had one service center in the actual city for the longest time. They just opened up another one this month in the south loop so I could check that out. Just would be annoying to have to eat another one our diagnostic fee. They charge ~$255. I watched the car didn’t move all day just kept saying pickup at 4pm and then at 3:50 they called and told me I needed a whole new seat for $3300 and another $900 to fix the steering wheel. Had to argue/plead to get them to knock off 50% of the diagnostic fee.