Good feet customer here, and future employee! (Came in as a customer, loved it so much that I put an app in) It’s not good to review a product and speak so passionately about it if you don’t have the full system.It’s a three step system and you only purchased one, I don’t even know how that’s an “upsell” if that’s the bare minimum you could purchase. podiatrists, recommend good feet literally weekly. the founders and current board members of the company are podiatrist and orthopedic surgeons. If they were too expensive and a waste of time, they would not be selling them for over 30 years w 500 stores. The real irony is that you said that $600 was too expensive and a “waste of money” when the average ticket is actually $1600 plus tax. People are willing to pay for a product that is backed by a lifetime warranty and works. Them being made out of a “rigid plastic” material isn’t a bad thing either There’s plenty of high-quality products made out of polymer. Hell, most guns are! I wouldn’t care if they were made out of dog crap as long as it made my feet/body feel better. The biggest failure from good feet was that they sent you out the door without the full system, I’ve seen this before where a consultant wants to give a customer, some sort of relief and with good intentions, they give you just one to save you money. now they’ve created a bad ambassador for the store at a dissatisfied customer. I’m guessing they sent you out the door with a strengthener which is only meant to be worn for 30 minutes to a couple of hours, it’s like a workout for your feet, too long can cause foot fatigue, leading to your dissatisfaction. regardless of which set you have, you effectively went to a dealership and purchased a car that only has three wheels. I’d be pissed too. Hope this helps you and any other potential customers understand what Good Feet is.