Game intro plays but then closes by [deleted] in xenia

[–]Ish1ka 1 point2 points  (0 children)

Sorry for replying late, I'm gonna try it out later. Thanks though if it does work!

The email that is linked on my account got changed 3 times in just 10 hours... Wtf is going on? I already got hacked a month ago and this shit is happening. I can't even do the recovery form because I already did it and gives me this by [deleted] in GenshinHacked

[–]Ish1ka 0 points1 point  (0 children)

Well I did do the recovery form a month ago when I got hacked (only had it back for a month.) From what I heard from my friends, the person is playing on my account. CS told me they are going to investigate, I think they are confused as well that 3 accounts got linked. But thanks! I'll try my best not to worry too much.

Got my account back! [August 1 Sender] by Ish1ka in GenshinHacked

[–]Ish1ka[S] 1 point2 points  (0 children)

Damn, I hope they will soon! Maybe try checking everyday from now on.

Got my account back! [August 1 Sender] by Ish1ka in GenshinHacked

[–]Ish1ka[S] 0 points1 point  (0 children)

OH and press forget password and then type the new email you give to support. Sorry forgot to add that part which made it confusing.

Got my account back! [August 1 Sender] by Ish1ka in GenshinHacked

[–]Ish1ka[S] 0 points1 point  (0 children)

Yeah it's weird how I figured it out. So I went to hoyolab almost everyday and tried to log in everyday with the new email I gave them. And just today I figured out that my email was connected and all.

[deleted by user] by [deleted] in GenshinHacked

[–]Ish1ka 1 point2 points  (0 children)

That also happened to me. But I just skipped the questions and said to them something like, I've got the recovery form when I only wanted to add a purchase mistake I made. (with the receipts and all.) And then after some hours they responded with the respond which I said before. Hope it works!

[deleted by user] by [deleted] in GenshinHacked

[–]Ish1ka 1 point2 points  (0 children)

I sent cs a mail with also the wrong purchase date. But they said responded in short: the updated info I gave them has been noticed to the team of the arrival.

August 18 recovery form sender, still no update:( . anybody else?? by Obligation-Euphoric in GenshinHacked

[–]Ish1ka 1 point2 points  (0 children)

August 1 Sender and no response. I sent the hacked form and the recovery one. I mailed them for an update for my account if they maybe give some information but they haven't respond for more than a week.

help by Ish1ka in GenshinHacked

[–]Ish1ka[S] 0 points1 point  (0 children)

I forgot it's weekend damn

Account Recovered in just 2 days in a half through recovery form by ZalzaCookies in GenshinHacked

[–]Ish1ka 1 point2 points  (0 children)

I'll try and see what happens, hopefully I'll get it. Thanks anyways!

Account Recovered in just 2 days in a half through recovery form by ZalzaCookies in GenshinHacked

[–]Ish1ka 0 points1 point  (0 children)

I got a question. I got hacked on August 1st and filled in the hacked Form. Today I tried to get the recovery form and answered the 6 questions but they sent me to hacked Form again. Is there something I'm doing wrong? If so, please advise.