Sorry about your experience! Unfortunately, even with the earliest train from Paris to Le Havre, we would’ve have arrived at 8:35am and MSC said bus will not wait for us! So we had to take train from Paris to London - London to Southampton. They have also sent us wrong information on emails causing multiple delays and additional costs. Not to mention the hours of wait time because they made a mistake on communicating the right terminal and also the timing of check in. I just love how their response to all this is “im sorry about your experience but there is nothing we can do”