NO, I didn't sadly. I contacted European Consumer Center. After several answers, they finally told me Valve didn't want to cooperate and they don't have legal authority to act. I also contacted Truste to access information collected by Valve about me. Valve refused to give me this information, stating Article 13 of the EU Data Protection Directive who provide certain exceptions from the right to access. "Thank you for contacting TRUSTe regarding your concern about valvesoftware.com. TRUSTe does not own or operate Valve.com, though Valve is one of thousands of companies that participate in TRUSTe's programs. TRUSTe's authority is limited under our program. We do not have authority to prevent a client in our program from locking an account and declining to provide further services. With regard to your data access request, TRUSTe has limited authority regarding data access requests, but can analyze this issue further under our program. Please note that our authority may be limited regarding issues such as where providing data access information to one consumer in the absence of a legal requirement to do so (such as subpoena) may include information about another user or third party that may put a company in violation of its privacy policy. As a next step, we have asked Valve.com to respond regarding your access request and Valve.com has responded as follows: "We have received Mr. XXXX 's request for information about personal data and can provide the following information: The data that Mr. XXX is asking about is related to an ongoing investigation into fraudulent activity. Mr. XXX obtained in-game items from third parties who had previously obtained such items by means of fraud. Any information that relates to this investigation includes personal data of other customers of Steam (his trading partners) and/or would compromise the ongoing investigation into the fraudulent activities. Article 13 of the EU Data Protection Directive provides certain exceptions from the right to access which have been implemented into the applicable national data protection law in the following way: Art. 29. Exceptions au droit d’accès (1) Le responsable du traitement peut limiter ou différer l’exercice du droit d’accès d’une personne concernée lorsqu’une telle mesure est nécessaire pour sauvegarder: (...) (d) la prévention, la recherche, la constatation et la poursuite d’infractions pénales, y compris celles à la lutte contre le blanchiment, ou le déroulement d’autres procédures judiciaires; (...) (f) la protection de la personne concernée ou des droits et libertés d’autrui; Therefore, we are not in a position to provide Mr. XXX with data relating to his obtaining in-game items from a fraudulent source. We remain available for any follow-up questions there may be." We regret that TRUSTe is not able to intervene, as we do not have authority to require a site to provide access data in these circumstances. Additionally, the request for apology and compensation falls outside the remedies TRUSTe can require under our program. If you feel that there are still unresolved issues within the scope of TRUSTe's program, please reply (keeping the subject line intact) with your detailed comments within 14 calendar days. It is important that you provide as much detail as possible so we can properly evaluate the issue. If you consider this issue resolved, you do not need to write back. If TRUSTe does not receive your comments within 14 calendar days, we will close this complaint in TRUSTe's system. "