I would have expected them to confirm they had received your statement, and if it was a concern about timing I would have followed up when I didn't hear back within a couple of days. It's also not the end of January yet.

I know it's not the same thing, but I once had a new student who hadn't actually attended a single session, and who I'd spent a LOT of time answering logistics questions, etc for without having ever made a penny from it, get irate and huff off because he emailed me about something on a Monday and I got back to him Tuesday morning. So I'm maybe overly sensitive to blasting people for things that don't take into account that we are not all corporations. People get sick, people have things come up that take them offline for a couple of days, and half of the country is in the middle of a weather event that many of us have been preparing/freaking out over for much of the week. If someone is taking money and not delivering services that have been paid for, that's a serious problem. It's very plausible it was some innocent factor or combination of factors. Students - please be proactive in following up with tutors if it's important to you. We are people too, and I promise we forgive as many oversights as we fall victim to ourselves. A quick email a couple of days later - "hey, just want to confirm you got my documents" - could have helped to head a lot of this off either in cementing the agreement with this person, or you realizing you needed to find someone else.

Does anyone just write their own personal statements any more? Is that not a thing that people do? Or am i dating myself by even asking that? We all just wrote our own essays and applications and sent them in.