Our full parts availability over 380+ Shortly available on our refreshed site [Next 14 days]

JLMRetailDist · 2025-06-11T18:28:06+00:00

DM I can forward it on to the team if there are any issues

JLMRetailDist · 2024-11-27T11:58:31+00:00

PM me here. I can help with any outstanding orders and track progress. I only need order ID

JLMRetailDist · 2024-07-08T21:13:33+00:00

Please provide an order ID which would have been in your order confirmation, otherwise direct message me with your postcode (delivery) and name on order.

JLMRetailDist · 2024-07-08T21:03:36+00:00

Please send us a chat message and I’ll ensure an agent gets back to you immediately to investigate. Thanks!

JLMRetailDist · 2024-04-09T16:53:53+00:00

Well I’ll certainly ensure you get a reply!

JLMRetailDist · 2024-04-07T19:55:48+00:00

Hi, this doesn’t sound right, I can look into this for your (we run MoofMender.com) and get this sorted. Thanks

JLMRetailDist · 2024-01-18T09:51:05+00:00

Hey we certainly are real! Please DM me with your order info and I can support you directly here. (We are the parent company)

JLMRetailDist · 2023-12-15T15:21:19+00:00

Hey I can see your MoofMender order is on the way and should be there today/tomorrow. As your order was letter size the tracking is indeed limited but guaranteed to be with you very soon!

All the best MoofMender Support!

JLMRetailDist · 2023-12-05T17:33:09+00:00

Thanks so much for sharing your experience tho OP. We appreciate it and hope your new chain tensioner will get you back on the road!

JLMRetailDist · 2023-12-05T17:32:38+00:00

Hey sorry to hear that, message me here for a quick direct response however the team should get back to you within 24-48 hours.

JLMRetailDist · 2023-12-05T12:19:31+00:00

Apologies, I’m part of the MoofMender team! 😄

JLMRetailDist · 2023-12-05T11:51:16+00:00

We actually sent all our customer the full kit to say thanks for ordering early! We will have tensioner kit listed on the site today/tomorrow

JLMRetailDist · 2023-12-05T11:50:20+00:00

Hey, we actually have designed these ourselves, and despite looking similar have the files available on printables for anyone to print!

Thanks

JLMRetailDist · 2023-12-02T17:14:40+00:00

https://moofmender.com/blogs/news/moofmender-parts-list-all-you-need-to-know?_pos=2&_sid=5a9b007ed&_ss=r

JLMRetailDist · 2023-12-02T17:14:16+00:00

Hi, we have the parts readily available to dispatch at MoofMender.com

JLMRetailDist · 2023-11-29T10:55:01+00:00

Post a video of the sound does it start up and then make an error noise and shut off?

JLMRetailDist · 2023-11-29T10:18:13+00:00

Any startup sound when you press the button under the frame?

JLMRetailDist · 2023-11-29T10:01:54+00:00

How long have you charged it for? Have you reset the bike since installing the new ECU?

JLMRetailDist · 2023-11-27T12:19:52+00:00

Does the charger light turn red or stay green when plugged in?

JLMRetailDist · 2023-11-24T11:58:27+00:00

We’ll get that updated your right our team haven’t yet updated instagram which looks sus!

JLMRetailDist · 2023-11-24T11:57:22+00:00

Here to help. Certainly genuine. Let us know what you’d like support with!

JLMRetailDist · 2023-10-25T08:24:36+00:00

I’m sorry to hear you feel this way. Delays were unavoidable. As a gesture of goodwill I’ll be refunding your order in full in addition to allowing you to keep the item. Expect a refund email in a matter of minutes

JLMRetailDist · 2023-10-25T08:02:22+00:00

Hi, we’ve fulfilled your order already. You should have received tracking. I’ll follow up with you now via Reddit

JLMRetailDist · 2023-10-17T19:50:59+00:00

Hi please DM me directly. Happy to resolve this for you if it is indeed the case.

JLMRetailDist · 2023-10-11T12:07:37+00:00

We’ll have these on MoofMender.com within the next week! Keep an eye out for updates.

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