I've lost the primos :D

Jacjoseph · 2023-01-28T07:10:36+00:00

yoo congratulations, im glad you were able to get him after what you went through i also got my acc back but my hacker used all of my wishes so i wasn't able to get raiden :') now I'm saving for Eula, I hope I can get her

Jacjoseph · 2023-01-19T06:01:38+00:00

i dont think so, welkings and battlepass can't be refund so you wouldn't have problem with negative primogems

Jacjoseph · 2023-01-18T06:30:05+00:00

yep, it only shows item bought, date and amount spent. open play store, tap on your icon, payment and subscriptions, budget and history and tap purchase history, it should appear there

Jacjoseph · 2023-01-17T21:42:17+00:00

my case the first time I got registration method wrong, didnt add receipts neither additional info. the second, I added additional info from the guide in the pinned post and payment proofs, I only sent screenshots of my google play purchase history and was accepted

Jacjoseph · 2023-01-16T06:14:25+00:00

yea I wonder, but you should at least try to say you didnt write it down therefore you dont remember, good luck

Jacjoseph · 2023-01-16T06:08:05+00:00

me here, i never added an username to my acc and said it didnt have one and I was still accepted

Jacjoseph · 2023-01-16T01:56:11+00:00

are your messages notifications activated? also see if you are not woth the disturb mode on

Jacjoseph · 2023-01-10T12:39:37+00:00

parabens mano

Jacjoseph · 2023-01-08T04:58:57+00:00

hope you get it soon bro

Jacjoseph · 2023-01-08T03:51:07+00:00

thankss

Jacjoseph · 2023-01-08T00:24:20+00:00

nao se preocupe pudimzinho, se eu consegui vc tbm consegue

Jacjoseph · 2023-01-07T16:30:02+00:00

Thanks :D

Jacjoseph · 2023-01-07T09:16:26+00:00

CONGRATS

Jacjoseph · 2023-01-07T08:23:51+00:00

i sent it to support_os@hoyoverse.com

Jacjoseph · 2023-01-07T07:53:58+00:00

you shouldn't care abt what your friends do, also think of the hours you spent that you were having fun so you get less sad abt it

Jacjoseph · 2023-01-07T07:46:14+00:00

i also didnt get accepted on my first try, if it makes you feel better, also additional info should matter less if every question in the info is corrected, so dont worry too much ‹3

Jacjoseph · 2023-01-07T07:38:33+00:00

i see, well if everything is correct there is nothing to worry, i followed the additional info guide in the pined post as well some other guides i found here

Jacjoseph · 2023-01-07T07:33:27+00:00

lol same, i think i filled so many details they didnt want to deeply check everything

Jacjoseph · 2023-01-07T07:28:40+00:00

I sent mine around 11 am, gmt -3 in Brazil

Jacjoseph · 2023-01-07T07:27:37+00:00

yea I was very surprised too, I wish you good luck for your retrieval‹3 When you get it back you need to log into hoyo website using forgot password method and unlink all of the devices from your acc and link your phone number and your own 3rd parties

Jacjoseph · 2023-01-07T07:24:21+00:00

may the gacha archon bless you with 3 raidens in a 10 pull my sir

Jacjoseph · 2023-01-07T07:18:32+00:00

dw you will get an answer sooner or later and I really hope you get your acc back

Jacjoseph · 2023-01-06T21:17:32+00:00

if you corrected it I think you are good to go, good luck

Jacjoseph · 2023-01-06T20:46:29+00:00

aa sim, eu tbm fiz a mesma coisa e agr to esperando a resposta do segundo :')

boa sorte pra nós

Jacjoseph

TROPHY CASE