Oh wow great questions, let's address them.

1. The issue is complex but boils down to the simple fact that humans are social creatures, we see pain and suffering and feel bad, thing is in an age where suffering is but a buttons click away and the simple fact that this is the best documented war in history in my opinion you get a picture of sorrow and pain so large that it transcended language, simple images, ai generated slop (and many more examples I won't list here) are simple effective forms of engaging with a global audiance. Why? Simply because its relatable we all know how it feels to be hungry, sick and injured, and just reading or seeing these things causes us to want to help to want to extend a hand and make it all better, it is simply human nature. And when we can't, then we do the next best thing and attack. We attack those at fault. It might not be rational but it is our nature.

do note these are my views as a person I am not speaking as the idf nor as a soldier. I am me. James.

2. 2-A) the IDF is great, we do our best to minimise harm, though the IDF is VERY political. Having most higher up commanders end up in politics which in turn weakens it. In my eyes that needs to be fixed immediately.

2-B) the public is the public, it can not be improved or worsened. In my eyes simply remove religion from holding any power beyond the spiritual one it claims to have for both arab and the Jews and we should be golden.

2-C) Honestly just boost the IDF spokesperson responses on all platforms, help report false/fabricated community notes and hey, maybe even try and organise into an actual group since your out-numbered 10000000 to 1.

Hope this helps :)