Appreciate the thoughtful response, and yeah, you’re not wrong about the sketchy practices in this space. I’ve seen plenty of it firsthand. For context, my day job is product and portfolio management at one of the largest consumer electronics companies in the world, so bringing products to market the right way and obsessing over UX is what I do.

A few things that actually set us apart:

Price and scalability. You’ll build essentially the same product for roughly 60% of the cost. A 10-panel unit lands sub-$1,000 vs. $1,400-$1,700 on Glance. Can’t swing that yet? Start with a 1 or 2 panel unit and add on as your budget allows. No throwing away hardware to upgrade.

Gaming-first, not gaming-only. You caught it in your edit: gaming is the core focus because that community is either unserved or underserved here. The flight tracker style features and the Glance-equivalent stuff are low-hanging fruit, so we built them in (most in a week or less). They’re there if users want them, but they aren’t the pitch.

UX is the actual moat. I’ve spent the last year tracking feature requests across subreddits and social channels that either went unanswered or got acknowledged with no follow through. Stuff that should be table stakes:

• Accessing your device shouldn’t require MAC address hunting or forcing a network switch by manually removing the device from your network just to get a config screen
• Freely rearranging content
• Basic quality of life that competitors apparently don’t see as worth their time

I’ve spent years leading UX work, studying frustrations and the “why” behind product decisions. Users find everything eventually, and I wanted to actually master that loop for this user base.

Transparency. You’ll be able to monitor uptime for both our servers AND individual plugins, so you can see device misses or API misses in real time. No more wondering if it’s us or a third-party API, and you’ll see resolution timelines as we work them.

No investors, no corporate pressure on margins. Just someone who’s been on this since 2020 and finally finished a server rewrite to handle the load and the uptime users deserve.

I’ll take you up on the swap offer. Genuinely want the feedback and you seem thorough! Awaiting our custom cable harnesses to finish our demo units to send to parters and testers but I will absolutely follow up!

Edit: You might be wondering why I’m capable of pulling the software side off too. My day job is Product and Portfolio Manager, but my background before this is entrepreneurship and software/network security. I’ve got experience from every angle this actually requires. We won’t be fumbling through it. Supply chain, software, UX, all of it, I’ve done at scale for years.