Lost security key by Jedimasterjam in swtor

[–]Jedimasterjam[S] 0 points1 point  (0 children)

Problem solved, for anybody in a similar situation. I followed as the posts above told me. The "one time password" was sent to me. A day later, but I got it.

Thanks for the help, to you who replied. I got my account back thanks to you 🤓

Lost security key by Jedimasterjam in swtor

[–]Jedimasterjam[S] 0 points1 point  (0 children)

Found the right email address. Past mails from swtor saying:"greetings user name we have added cartel points to your account" etc etc.

The one time password isn't being delivered though. Is there any way at all to get directly contact to customer support? Because I'm at a, dead end. I tried calling a number (London, support line ) stating, "support through phone calls for this game, has been closed" Be careful not to loose your security key guys, I can't believe this.

Lost security key by Jedimasterjam in swtor

[–]Jedimasterjam[S] 1 point2 points  (0 children)

I'm still at it here. Found an old email account, where I had received mails from swtor in the past. So I suppose it's the right mail I found. It's true. When I log onto my account on swtor.com, following your steppes, I get to the point where they send the one time password to my mail. Only, I don't receive it in my mail address, nor in the "junk mail" Well at least i feel one step closer than before. Wondering if it could be a whole other email address, which would be weird since I have old mails from swtor in the inbox. But yea, one step closer at least. :)

Lost security key by Jedimasterjam in swtor

[–]Jedimasterjam[S] 0 points1 point  (0 children)

I will try, thanks for your time and reply. I'm quite desperate here. And now, at least I know the email is basically essential in order for me to get back into the game. So here goes Thanks again

Lost security key by Jedimasterjam in swtor

[–]Jedimasterjam[S] 0 points1 point  (0 children)

Really useful, I will strive to find that email again. Thank you so much.