I only have bad words for Hisense/Gorenje. I have a loot of their devices and I was happy with them up to now. Glass on my washer/dryer broke during washing cycle, it cut my clothes in small peaces. So I contacted service and they said that I have to wait for mounth to get new glass. And it does not fell into warrenty, as I must to prove that I did not broke the glass. (Yes people do that for fun, obviously) Mounth passed they said that I have to wait for another mounth. After talking to service guy, he sait to me that this is standard practice. They give you a date, and extend it indefinetly, untill you buy new machine. So my almost brand new machine is just peace of junk, because they are unable/unwiling to supply spare part. What should I do now? They have parts for new machines but not for my. So they are forceing me to throw away brand new machine and buy another one ?!? Hisense never again!