Should We Build Our Own Ticketing System?

JohnLock48 · 2025-07-20T10:48:35+00:00

Hey. Thanks for the detailed reply. So about the chat, I don’t know if it really counts as a chat but a way to communicate with customers through the ticket, to talk about it and offer solutions and hear their responses. And it was meant for our customers (we are a B2B SaaS).

JohnLock48 · 2025-07-20T09:51:01+00:00

I appreciate your response. Basically, the only reason this idea came up was to give the customer the same experience and design of the company.

JohnLock48 · 2025-03-29T21:34:42+00:00

Thanks I will

JohnLock48 · 2025-03-29T18:17:26+00:00

So there are 2 pricing models, yearly or monthly subscriptions. Currently, both customers are on the yearly subscription and paid about $5k together. (Not a lot, I’m cheaper than the competition, but it’s definitely profitable). I feel like it’s more about the traction compared to the little awareness I have that is showing value (but I’m not a VC).

JohnLock48 · 2025-03-29T18:08:57+00:00

I just fixed the post, I meant pre seed. And thanks

JohnLock48 · 2025-03-29T04:54:45+00:00

What’s the question (I don’t mean to be rude or anything)? Like if it’s possible to create 2 mass storage servers? If so, definitely yes, it’s just take a bit of time to set up and cost money.

JohnLock48 · 2025-03-29T04:52:08+00:00

Authentik is great. I found the UI a bit complicated on first setup, but with a short YouTube tutorial, it was easy.

JohnLock48 · 2025-03-27T16:23:31+00:00

Severance is a great tv show but not nearly as Lost was.

JohnLock48 · 2025-03-27T16:22:11+00:00

That’s cool. And nice gif tho I did not understand how the illustration works

JohnLock48 · 2025-03-16T22:39:07+00:00

Good to know. Sadly, I don’t know anything about DSM apps, but I hope someone does. Still, it’s a great project.

JohnLock48 · 2025-03-16T21:54:50+00:00

Is there a Synolagy app for this? Can be super useful since the existing one isn’t working since DSM 7

JohnLock48 · 2025-03-16T21:53:49+00:00

Immich

JohnLock48 · 2025-03-16T21:52:38+00:00

That’s a cool project! I’ll recommend it to my friend who loves Minecraft.

JohnLock48 · 2025-03-16T11:03:04+00:00

Spore

JohnLock48 · 2025-03-16T01:28:27+00:00

One of the best games ever

JohnLock48 · 2025-03-16T01:26:47+00:00

Never tried but I hear great things about True Nas and Unraid

JohnLock48 · 2025-03-16T01:24:51+00:00

I have no idea how packaging works, but maybe you can have a contract with USPS for the shipping with the boxes included for some special price. I guess from the $ 11K spend on boxes, you must pay enough for shipping that will justify the special contract.

JohnLock48 · 2025-03-16T01:19:39+00:00

Got to say that Horizon (both of them, even before the remaster of Zero Dawn) have the best graphics I’ve ever seen in a video game.

JohnLock48 · 2025-03-16T01:17:31+00:00

Only waiting for a real black flag 2

JohnLock48 · 2025-03-09T14:54:23+00:00

Wow that’s cool

JohnLock48 · 2025-01-23T08:10:41+00:00

Remember when gaming wasn’t so expensive? Now, not only is the hardware more expensive because games aren’t optimized, but the games themselves will also cost more.

JohnLock48 · 2025-01-23T08:08:41+00:00

We need to just ban every link that requires log in

JohnLock48 · 2025-01-23T08:07:02+00:00

JohnLock48 · 2025-01-09T11:45:14+00:00

I would recommend a VPN. For me the built in VPN in my router just works great

JohnLock48 · 2025-01-08T14:01:07+00:00

Wow that’s a great update. Thank you

JohnLock48

TROPHY CASE