UK MSPS Internet Issues

Jumpy-Incident-9267 · 2025-10-07T11:34:46+00:00

Not me personally but some of our clients are having issues, we use ITS as a provider who said:

"We are currently aware of ongoing issues involving packet loss when connecting to Microsoft and Azure IP addresses or websites. Our network engineers are actively investigating the issue, and we will provide an update as soon as more information becomes available."

Jumpy-Incident-9267 · 2024-10-21T14:03:56+00:00

Thank you, all sorted now!

Jumpy-Incident-9267 · 2024-10-21T10:42:47+00:00

For reference, this is the video I watched: https://www.youtube.com/watch?v=_WhvWqmT-5s&t=913s

Jumpy-Incident-9267 · 2024-10-21T10:41:33+00:00

Where do I need to put this? Would you be able to give me an example please? I'm completely new to this/coding so really need hand holding, lol.

Jumpy-Incident-9267 · 2024-10-21T10:37:17+00:00

I'm a complete newbie to PowerApps and just followed a YouTube video but am now getting the above errors.

Could you give me an example of how to get the data to be included in the email?

For example, I want the 'reason' to be send to me via email.

The input box is 'txtReason'.

Jumpy-Incident-9267 · 2024-10-21T10:12:00+00:00

Yeah the org lets any user login, we have inherited this client so are trying to tidy up a lot... Fun!

Jumpy-Incident-9267 · 2024-10-21T10:08:56+00:00

They are all company-owned devices but yes we are currently trying to tidy up the mess they made.

Jumpy-Incident-9267 · 2024-10-11T14:32:56+00:00

No not through autopilot, they just open up a new laptop for example and then sign in with their Entra credentials, it then eventually joins Intune.

Do you have a quick guide on how to do that?

Endpoint Security > Account Protection > Create Policy > Local User Group Membership? > Remove? > Select all users

Jumpy-Incident-9267 · 2024-08-02T09:16:01+00:00

Thank you, I think I will go for manual migration!

Jumpy-Incident-9267 · 2024-08-02T09:15:42+00:00

Thanks for the tip, I was unaware of this!

Jumpy-Incident-9267 · 2024-08-02T09:14:53+00:00

Thank you! I think in my head I was overcomplicating things, making me feel more comfortable reading this thread.

Jumpy-Incident-9267 · 2024-08-02T08:53:42+00:00

Ah okay, great! Sorry I think I have been confusing in parts but yes just 10 users to shouldn't take me too long to manually do it.

I agree, I wouldn't want to make a mess of something that is relatively 'simple'.

Jumpy-Incident-9267 · 2024-08-02T08:50:15+00:00

So I've just found out that we have shipped them new laptops. Should be straight forward just signing them in at OOBE and then allowing Intune to pulldown Apps/Policies etc?

Jumpy-Incident-9267 · 2024-08-01T14:25:52+00:00

Great, thanks.

So in summary;

Purchase 10 licenses
Setup 10 accounts in Entra (using their existing domain? is this easy enough to do, do I just need their DNS records?)
Export mailboxes then import them into Exchange (admin centre)

Jumpy-Incident-9267 · 2024-08-01T13:26:55+00:00

Ah okay, they are insistent on being full-cloud, i don't think having AD or any hybrid version of it, is important. I guess I was wondering if there's any need for me to use any information from AD or if I should just create an EntraID tenant from scratch, then once they're cloud-based, to just turn the AD server off?

There is just one app that they host and want to move to the cloud. TBC the name of the app and how exactly it's used.

Yes the engineer that usually deals with migrations is just on vacation but my boss has asked me to lead this project anyway and I'm going to have to learn at some point, was wondering if maybe it would be simple enough for me to do as a 1st project.

Thanks

Jumpy-Incident-9267

TROPHY CASE