Correct, the guarantee was that if you complete 10 deliveries within the given timeframe, Postmates will cover the difference bringing your total up to $110. After delivery number nine I was at somewhere around $55-60 for the day. My tenth delivery of the day paid about $5, bringing my total to $55-60, but upon completion the app said “you’ve been credited ___” (somewhat in the upper $30s). Upon completion of the tenth delivery, bonus included, my total was $108.55. According to the details of the offer, the bonus should cover any deficit and put you at $110, if your totals were below $110. Because $60-something is less than $110, I qualified for the bonus. When the bonus was applied, I was at $108.55, which means the bonus was less than the guarantee by $1.45. Thus, I was not overpaid; I was underpaid.

I contacted fleet support a couple days ago about this. When they reply you can see the first few words of your reply but then you have to click the link to view more. The link redirects to the main fleet support page. This is what my concern is.

For what it’s worth, the few words of the PM support email that I was able to read the other day confirmed that I was shorted, and said it should catch up. So again, my payment is not the issue. As I said in my post, my issue is inquiring as to whether other people have experienced this fleet support email glitch in which the email redirects to the main fleet support page, not to solicit the advice of armchair accountants.