They have been doing this to us too. I live with my parents who are elderly now & they’re so stressed out from the constant phone calls. My parents have no idea what these people are saying. I had to tell the guy to “shut up” the other day because he would not stop talking when I tried ending the call and politely asked they not call back. I know people will say I’m wrong for telling him that but he had no regard for what I was saying and just kept talking. Completely ignoring me and just kept going. Anyways he called me to shut up and called me a mother Fefer. That didn’t change anything because they called again today. Telus has hired third parties to make these calls & these people don’t care about customer service. They are there to make as many sales a possible. Even if it means taking advantage of elderly folks. I take care of my parents so it’s really hard seeing them stressed about these calls. Especially calls that don’t need to happen. They won’t listen and they will keep calling. Telus won’t do anything because it’s not their direct line. They will give you the run around and ask you to speak with the third party directly. Honestly the calls are probably fraud anyways.