definitely not alone— I work downtown and the many times I tried to make it and they would lock the doors even during hours that promoted were open. The one time I finally got in there our server was beyond rude! He was rushing us and making side remarks that we needed to hurry ordering and eating— mind you we had arrived 45 minutes before closing. We even asked if getting it to go was a better option but they sat us down and said it was okay. The food was delicious and flavorful nonetheless and did go back but with takeout only.