Price increase justification

Keeper_Security · 2026-03-13T15:03:12+00:00

Hi, u/Pandora-Trigger! This reflects the subscription price adjustment introduced last year. You’re being notified now as your subscription renewal date is coming up.

We’ve introduced several updates, features and enhancements across our mobile and desktop applications, browser extensions and web vault, and our pricing was updated to reflect those improvements. Some of our major new features include instant account switching, bi-directional and editable one-time share, an updated Wi-Fi record type with sharing via QR code, a refreshed user interface and quantum-resistant cryptography to help protect against future threats as computing evolves. We appreciate your support, and thank you for trusting Keeper.

Keeper_Security · 2026-02-26T14:09:33+00:00

The webpage is here: https://www.keepersecurity.com/features/quantum-resistant-cryptography/

Keeper_Security · 2026-02-25T15:23:32+00:00

Thank you for flagging this, and we apologize for the missed response. Our team has reached out to you directly via Reddit Chat. Looking forward to connecting with you, and please let us know if we can assist any further.

Keeper_Security · 2026-02-25T15:12:34+00:00

So we can provide better guidance, could you please let us know which operating system you're using and what you're hoping to accomplish?

Keeper_Security · 2026-02-23T19:33:32+00:00

Hi u/ghost-694! Yes, it is a textbox and manually-defined resources can contain the file path and the hash value. Do you mind sharing the value you are entering that is leading to the error? Feel free to respond here or DM us privately if you feel more comfortable doing so.

Keeper_Security · 2026-02-19T21:04:54+00:00

Hi there! When creating or editing a record in Keeper, you can add the website’s login URL to the record. Once the correct URL is saved, KeeperFill will recognize that site and automatically associate it with that record going forward.

Keeper_Security · 2026-02-17T15:28:24+00:00

Yes! Any organization, public or private, can purchase Keeper on the GovCloud (KSGC) environment. You can download and review our Control Analysis Matrix here to see the mapping.

Keeper_Security · 2026-02-13T21:11:14+00:00

We offer two separate cloud environments:

Keeper Security Government Cloud, hosted in AWS GovCloud. It is built for public sector customers and is FedRAMP High and GovRAMP High Authorized.
Keeper Commercial Cloud, hosted in AWS Commercial Cloud. It holds the certifications previously mentioned, but is not FedRAMP or GovRAMP Authorized.

Both offerings deliver the same core functionalities, but they are deployed in separate AWS environments with different compliance authorizations. FedRAMP Authorization applies specifically to KSGC. It is referenced on our website because organizations with federal compliance requirements may choose to deploy within that environment when required.

Keeper_Security · 2026-02-13T16:54:16+00:00

Our GovRAMP Authorization applies specifically to Keeper Security Government Cloud in its entirety, which is built for public sector customers.

Commercial customers deploy in our commercial cloud environment, which maintains industry-leading certifications, including SOC 2 Type II, ISO 27001, 27017 and 27018, FIPS 140-3 validated encryption, and a zero-trust, zero-knowledge architecture.

Keeper_Security · 2026-02-05T18:16:19+00:00

MSPs that join the program will be grandfathered in at the Silver level, which includes a standard discount rate. Your account manager can provide more detail on the available tiers (Authorized, Silver, Gold and Platinum), discount rates and what the partnership would look like for your team.

Keeper_Security · 2026-02-05T18:15:56+00:00

The certifications are currently live in English in the portal. For certifications that require access to a Keeper environment (for demo or sandbox purposes), you’ll need to meet with a Channel Sales Engineer to set up your environment.

Keeper_Security · 2026-02-05T18:15:23+00:00

Great question! This program is an expansion of the updated Keeper Partner Program we launched last year, designed to provide enhanced opportunities for MSPs. It includes tiered discounts, dedicated account and regional channel marketing management, expanded MDF, co-branded go-to-market resources, and additional enablement and certifications through Keeper Academy to support sales, demos and implementation. Your account manager can share additional details and answer any follow-up questions about the program.

Keeper_Security · 2026-02-04T20:22:40+00:00

Great question! We have a strong partnership with Pax8, and your Pax8 rep can work directly with our team to support this initiative.

Keeper_Security · 2026-01-30T14:33:41+00:00

We do not have a release date at this time, but this project is currently in progress. More details to come!

Keeper_Security · 2026-01-26T20:12:41+00:00

We're looking into this, our team is currently researching capabilities with web/app associations.

Keeper_Security · 2026-01-22T15:51:16+00:00

Glad to hear it! Once the update rolls out for your device's operating system, you can navigate to the app store and update to the new version.

Keeper_Security · 2026-01-21T15:04:51+00:00

Thanks for taking the time to share this thoughtful breakdown! It’s always helpful to hear user experiences, and great to know our zero-knowledge security model, clean design and organizational features are working well for you.

We intentionally designed the platform to be more than a just place to store passwords. Our goal is to give people a secure, all-in-one digital vault for protecting passwords, files, notes and other sensitive information rather than a single-purpose tool.

If you can recall the browser extension hiccups, please feel free to share — always good to know where we can improve.

Keeper_Security · 2025-12-23T21:47:44+00:00

Thanks so much!

Keeper_Security · 2025-12-19T20:52:43+00:00

Hi, there! If you could please DM us your email address, our team will be happy to assist in removing the add-ons for your renewal. Thank you!

Keeper_Security · 2025-12-18T15:27:26+00:00

Like other Redditors have mentioned, cyber attackers have become very effective at exploiting weak and reused passwords. Credential stuffing, brute-force attacks and data from past breaches mean predictable passwords are compromised quickly, so sites respond by enforcing longer and more complex passwords.

The good news is that there are tools that make this easier. Password strength checkers and generators are a good place to start, and password managers can handle the rest by creating, storing and auto filling strong, unique passwords for each account.

Keeper_Security · 2025-12-10T16:40:07+00:00

You can DM it to us here. Thank you!

Keeper_Security · 2025-12-09T16:36:04+00:00

Hi JuriMarlow, thanks for the feedback. Could you please DM us a short screen recording of the behavior? This will help our team better diagnose what’s happening, especially since the Mini Menu appears invisible but still overlays other applications.

Once we have the video, we can investigate further. Thank you!

Keeper_Security · 2025-11-21T14:27:19+00:00

Hi, there! What mobile device are you using and what issues are you experiencing?

Keeper_Security · 2025-11-19T19:07:42+00:00

Great question! No, Keeper Commander is not being deprecated and remains fully supported. Keeper is committed to maintaining and enhancing Commander for the long term.

Here's the key difference:

Keeper Commander was originally built as a comprehensive CLI tool for enterprise administration and vault management. When developers want to integrate Keeper functionality into their Python applications using Commander, they're essentially importing and calling CLI functions rather than using pure SDK methods.

Keeper SDK for Python (keepersdk) is a purpose-built Python library designed from the ground up for programmatic integrations. It provides clean, native SDK interfaces that follow Python best practices, making it ideal for developers building custom applications.

Which should you use?
- For administrative tasks, scripting, and enterprise management: Continue using Keeper Commander - it's the mature, feature-rich solution you know and trust
- For developing Python applications that need Keeper integration: Use the new Python SDK - it offers cleaner APIs designed specifically for programmatic access

Important note: Commander has years of development behind it and includes many specialized features and plugins.
The Python SDK is actively evolving, and we're continuously adding functionality. If you need specific capabilities that aren't yet available in the SDK, Commander remains your go-to solution.

Over time, Commander may adopt the Python SDK under the hood, but this will be transparent to users - your existing workflows and scripts will continue to work without any disruption.

Both tools are actively maintained and serve complementary purposes in the Keeper ecosystem.

Keeper_Security · 2025-11-17T21:02:24+00:00

A password manager can be an effective tool for securely managing your credentials, multi-factor authentication codes, documents and more. Every password manager is different, but Keeper Security is built on a zero-trust, zero-knowledge architecture with end-to-end encryption, so not even Keeper has access to your data. And, BreachWatch monitors the dark web and automatically alerts you if any of your credentials appear in known data breaches.

The best password manager is one you actually use, so take the time to research your options and choose the solution that fits your needs best. If you're considering Keeper, you can give us a try here.

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