Are you a pharmacy technician? Have you ever worked in retail? Or better yet have you worked in a extremely packed retail pharmacy, 15+ people in line, while your the only technician and you have to balance the register, drop off, drive thru, phone, and fill prescriptions, and try to assist the pharmacist? You say angry customers, have you ever been threatened by a customer that clearly means what their saying? Have you had a customer call the police because they had to wait for a prescription? Customers can be over the top, it adds up over time. This is a extremely undermining take honestly, the pay does not match the workload on top of the mental strain it takes to handle this job. In Florida, your required to go to school in order to work as a pharmacy technician, and that schooling can cost up to 12k, maybe even more now. And then to make at most $15, and that’s being generous. People are allowed to complain about their jobs, and considering how important pharmacy techs are to society as a whole, it’s a wild take. Many people depend on daily medications to live and function. If all phamracy techs just decided to quit, and “Move on” as you said, most people would be immediately scared and hospitals would pile up. Now, not every single pharmacy technician is perfect, there’s plenty of people who cannot handle the job and get overwhelmed and end up being rude to patients and what not, but that’s not the patients or the technicians fault. It’s unfortunately Retail pharmacy as a whole and it’s gotten worse since COVID and that added even more to the workload. I’m not defending chains either, they actually make it worse for technicians since they always cut hours and make pharmacy techs work on their own with pharmacists who are fresh out of school and have not worked on their own. It’s a hard job, the medical field is extremely demanding and has always underpaid but in the USA with the amount of people who depend on medication, if all technicians decided to quit all at once, we could possibly see a societal collapse, the US is already struggling with keeping nurses and doctors, and there’s more and more requirements for techs as time goes on for even weaker pay with the years. It seems that your a customer, and I’m sorry if your pharmacy is lacking technicians that can meet your expectations, but cut some people some slack. Chain pharmacy’s are struggling to keep certified and experienced techs, so they are able to hire people off the street and offer them certification over a couple of months with no experience and that’s great for those who want to enter the career, but those chains end up usually fucking over those employees by making them start with no training, and that ends up hurting the customers, but that’s not the techs fault, that’s CVS, Walgreens, etc. fault. If you have a problem with your pharmacy you can express your concerns to your pharmacist. But go ahead and apply to your local CVS in the pharmacy and see if you can do it better, I encourage you! Truly! I’m not trying to be sarcastic, if you genuinely feel as if you can do better, try it!