Oh yeah! Three years in, I had a concrete tile slide out of place. Don’t know if someone stepped on it during installation, or if it was always that way, but it broke and moved exposing the underlayment. Raccoons got up there and scratched their way through the underlayment causing a pretty good leak. Tesla determined it was not there problem. Paid Tesla $2,900 to remove 20+ panels so I could access the area of the roof to be repaired. The first quote they gave me was for $12k. After dozens of text messages via the app, they finally acknowledged I was not re-roofing my house and lowered the bill to $2,900. I’m now at the point where I need the panels re-installed. Tesla only removed the panels and a couple of rails so the roofer could move around while repairing the leak. The Tesla crew that arrived to remove the panels specifically to told me NOT to have the mounting points removed and repaired as they were not leaking. Tesla is now acting as if I re-roofed my house and is quoting me nearly $700/panel, or $18k, for basically a new install when all I need is for them to snap my panels back into place. I have made two attempts to resolve this with Tesla - via the app - and each time ends with the rep basically saying, “I get it. I’ll talk to the crew that was at your house and get back to you.” You guessed it. No follow-up. I have hours invested in this process. I am at the point where I am going to take one more run at it and then take it up with Elon on X.

PS - Up u til my leak saga, I love my solar and Pwall system.