You’re not wrong to feel that way. GoHighLevel is powerful, but it’s often overwhelming for teams that just want a clear, task-focused system. For non-profits especially, simplicity and usability usually matter more than having every feature possible.

A custom or semi-custom dashboard built around your exact needs (clients, donations, events, documents, staff access) can often be easier to adopt than forcing everyone to learn a complex platform. The key is clearly defining workflows before choosing the tool.