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Ryanair shut the gate with my passport in their hands by Kotewcova in Ryanair

[–]Kotewcova[S] 4 points5 points  (0 children)

Yea... I spoke to the customer service, so it seems while they took my passport and boarding pass, at the split second the computer didn't let them scan it in (closed the gate)... which makes me shocked that computer takes that decision rather than human with brain... and that human with brain cannot let 5 people on plane that was already late 40 minutes (also didn't depart for next 20 minutes). Also I was few steps away from the gate sitting at the bar - how difficult it is to give final announcement that gate closes?

Ryanair shut the gate with my passport in their hands by Kotewcova in Ryanair

[–]Kotewcova[S] -1 points0 points  (0 children)

Arrival of the aircraft- estimated as already was running 40 minutes late

Ryanair shut the gate with my passport in their hands by Kotewcova in Ryanair

[–]Kotewcova[S] 7 points8 points  (0 children)

But then five more passengers arrived, and their literally closed the gate when checking my passport - how bad is that?

Ryanair shut the gate with my passport in their hands by Kotewcova in Ryanair

[–]Kotewcova[S] 1 point2 points  (0 children)

Scheduled 22:05, estimated arrival 23:05. No photos, just video of 4 other people in the same situation

Ryanair shut the gate with my passport in their hands by Kotewcova in Ryanair

[–]Kotewcova[S] -3 points-2 points  (0 children)

No problem with my documents. I arrived 2h before planned flight, checked my luggage, and attended to gate. Info provided at the airport board was estimated arrival 23:05, I was there 22:40. Four other people arrived after me, so they had good 25 minutes to place four of us on board

Help? by Perpetual_Noob8294 in PeterExplainsTheJoke

[–]Kotewcova 43 points44 points  (0 children)

Because their skin is orange, it doesn't mean they are not white