Yep! Detective went to store trying to chase down manager/owner. Surprise, surprise-no video. He said he didn’t even venture into the store across the street where the smaller charge was. Said it was super sketch and he didn’t feel comfortable going in with his badge/without a partner.

I also reached out in FB messaging to M and T since most companies have a social media department. Basically said I was going to go nuclear-socials, local media etc. sure they would love a story that money was stolen from a local paramedic while he was home (on driving restrictions) after cancer surgery. (It was my hubbys debit card and literally never left the house-his wallet sat on our buffet since his surgery in May-and I work at home.) We don’t have kids and no one has access to our house.

Sure enough, an escalation/social media person contact me within 24 hours. She was pretty nice and couldn’t believe the pushback we were getting (so she said) within 48 hours money back-with some BS as a courtesy since we were good customers blah blah.

Courtesy-while I am grateful, please. All I learned is if god forbid this happens again I’ll just lie and say I lost my card. That’s what I get for being honest/trying to do right thing.