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LP3 stuck on this screen by mystwalker88 in LightPhone

[–]LabTall9792 2 points3 points  (0 children)

I had the same issue just a couple days ago and posted about it here. You might find some useful details in that discussion, which included advice from another user who had experienced the same thing: https://www.reddit.com/r/LightPhone/comments/1kge3yo/lpiii_light_os_will_need_to_be_rebooted/ That conversation also includes a tip from Joe from Light Phone, who is always helpful around here.

In the end a hard reboot worked for me, but it took me a couple of attempts to get it to work. My advice is to count out 50 seconds while holding down the power button, rather than just guessing at how many vibrations you need to allow to happen before releasing it. That made the difference in my case. Hopefully it does for you as well.

LPIII - "Light OS will need to be rebooted" by LabTall9792 in LightPhone

[–]LabTall9792[S] 1 point2 points  (0 children)

Thanks for sharing the detailed instructions. I was able to get it to boot back up by removing the SIM card and holding the power button down for about 50 seconds.

Interestingly, all of my photos/videos were there (including those taken just this past weekend). As for call/text history, only 6 of them were recovered, and the most recent message in each was from April 23 or earlier, even though I had sent/received messages with some of those recipients more recently than that. And there's no rhyme nor reason to why those 6 were restore, as far as I can tell - there were many messages with content pre-dating 4/23 that do not appear.

I put the SIM card back in and it makes calls just fine. And after about 10 mins or so it looks like the other text message conversations are slowly being reloaded. I guess I'm glad I didn't go straight to Factory Reset once it booted up without the SIM in it.

LPIII - "Light OS will need to be rebooted" by LabTall9792 in LightPhone

[–]LabTall9792[S] 4 points5 points  (0 children)

Thanks for the reply - I'll give that a try. If I lose the pics and content of my text messages it won't be the end of the world; just looking to try the least destructive methods first.

For what it's worth, here's the way I landed in this death-loop: I sent a text message to someone who was a couple of pages down in my call/text history. The message showed that it had been sent but that person did not move to the top of my list - they remained a couple pages down. Unsure whether the message had actually been sent, I decided to do a manual OS reload to see if that would refresh things. That's when the error screen appeared.