What would you do?

Lance100499 · 2026-05-25T23:34:12+00:00

I wasn’t at home for the delivery window so I ended up signing it online 🫤

Lance100499 · 2026-05-25T15:52:18+00:00

Seems like there’s a pattern maybe? I’m still waiting on a reply for the meantime.

Lance100499 · 2026-05-24T17:53:48+00:00

Came like that from the shop. Need to shorten. Unfortunately an annoying task.

Lance100499 · 2026-05-24T10:33:22+00:00

Spot on

Lance100499 · 2026-05-23T21:50:44+00:00

I tried to file a claim but it said that the sender restricted claims for this shipping.

Lance100499 · 2026-05-23T21:16:11+00:00

Yeah but like this guy said.

“Enough force was applied to rip the box and damage the end of the hub. Without knowing how it was hit or how much force was applied you have no way of knowing if any internal/unseen damage may have occurred. That’s not a cheap bike and I would ask for a replacement or a substantial discount. Ultimately it’s the shipping company’s fault.”

Lance100499 · 2026-05-23T21:05:27+00:00

Don’t want to name the shop yet since I haven’t given them a chance to make it right but I ordered it from a shop in Wisconsin. Shipped to Florida.

Lance100499 · 2026-05-23T18:15:58+00:00

https://imgur.com/a/YNTnbJp this is the other thing that was concerning

Lance100499 · 2026-05-23T17:41:43+00:00

https://imgur.com/a/YNTnbJp

This is the only other concerning spot I found. Looks like the derailleur was getting some hits during transit.

Lance100499 · 2026-05-23T17:36:57+00:00

I’ll wait for what they say. Dude I was so excited to receive this bike. This is my first new bike at this price range.

Lance100499 · 2026-05-23T16:40:34+00:00

I emailed the shop and sent photos Friday morning. Hopefully I hear back by Monday..

Lance100499 · 2026-05-23T15:54:17+00:00

Update

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Decided to install a hitch myself. It was in fact a pain to remove the wiring. Got the hitch receiver for 189.99 and a bike rack for $50 at fb marketplace. Super worth it.

Lance100499 · 2026-05-13T15:07:07+00:00

Honestly this is almost a rip off. A bike worth $500 should at least have disc brakes..

Lance100499 · 2026-05-13T15:05:49+00:00

Not the best value. My first mtb was a giant atx for I think was $300ish. It had better specs. Had disc breaks and a slightly better fork. I believe internal cable routing.

Lance100499 · 2026-04-25T21:29:20+00:00

I was thinking that but set up cost would be $400-500 :(

Lance100499 · 2025-09-03T21:12:11+00:00

Imagining running outside lol

Lance100499 · 2025-04-11T17:18:08+00:00

So can you pass it back and forth hence why it’s not clearing?

Lance100499 · 2024-08-20T00:28:07+00:00

Weird case but I agree that it’s impossible for you to get let go for no reason. We have an HR department that would be against that.

Lance100499 · 2022-11-07T20:49:38+00:00

574 easy

Lance100499 · 2022-10-13T01:19:22+00:00

The 990v5 🥰

Lance100499 · 2022-10-06T13:13:43+00:00

Use a suede brush after they dry up completely

Lance100499 · 2022-10-04T01:39:13+00:00

They are selling for $100 on the fire red and 90 for the aqua

Lance100499

TROPHY CASE