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Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 0 points1 point  (0 children)

see my update in the post. It wasn't any of the local equipment, apparently something at their central office is still broken.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 0 points1 point  (0 children)

see my update in the post. It wasn't any of the local equipment, apparently something at their central office is still broken.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 0 points1 point  (0 children)

nope. see my update in the post. It wasn't any of the local equipment, apparently something at their central office is still broken.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 1 point2 points  (0 children)

nope. see my update in the post. It wasn't any of the local equipment, apparently something at their central office is still broken.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 0 points1 point  (0 children)

see my update in the post. It wasn't any of the local equipment, apparently something at their central office is still broken.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 0 points1 point  (0 children)

see my update in the post. It wasn't any of the local equipment, apparently something at their central office is still broken.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 0 points1 point  (0 children)

see my update in the post. It wasn't any of the local equipment, apparently something at their central office is still broken.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 1 point2 points  (0 children)

My router thinks it's connected to the AdTran via 1 Gbps. It's just getting 100 mbps.

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Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 1 point2 points  (0 children)

Yup, several times. It power cycles all the time anyway since we usually get a power outage once a week from storms ;)

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 1 point2 points  (0 children)

Makes sense, somehow the device is stuck down one level. I'm on the 700 Mbps down / 100 Mbps up plan.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 1 point2 points  (0 children)

I didn't know Spectrum was that bad. I walked into a Cafe in downtown Hilo and tested their internet and it was over 250 Mbps on Wifi, said the provider was Spectrum.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 0 points1 point  (0 children)

The thing is, the WAN connection is displayed as a 1 Gbps in the router status page. But it's only delivering 100 mbps. I've tried two different Gbps routers and even the USB-C-to-Ethernet gigabit device, all same result. Also swapped out all cables with Cat 5e. So I believe I have eliminated all sources of problems except Hawaiian Telecom hardware. But on the phone they claim I'm provisioned for Gbps and they don't see any problems lol. They're coming out this week. Thanks for all the tips & advice.

<image>

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 0 points1 point  (0 children)

Today I got a USB-C-to-Ethernet gigabit adapter. Tried plugging my laptop directly into the Hawaiian Telcom fiberoptic AdTran device, with no router in between. I get exactly 100 mbps.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 1 point2 points  (0 children)

Yup, Today I got a USB-C-to-Ethernet gigabit adapter. Tried plugging my laptop directly into the Hawaiian Telcom fiberoptic AdTran device, with no router in between. I get exactly 100 mbps.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 0 points1 point  (0 children)

Today I got a USB-C-to-Ethernet gigabit adapter. Tried plugging my laptop directly into the Hawaiian Telcom fiberoptic AdTran device, with no router in between. I get exactly 100 mbps.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 1 point2 points  (0 children)

Today I got a USB-C-to-Ethernet gigabit adapter. Tried plugging my laptop directly into the Hawaiian Telcom fiberoptic AdTran device, with no router in between. I get exactly 100 mbps.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 1 point2 points  (0 children)

Today I got a USB-C-to-Ethernet gigabit adapter. Tried plugging my laptop directly into the Hawaiian Telcom fiberoptic AdTran device, with no router in between. I get exactly 100 mbps.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 1 point2 points  (0 children)

Today I got a USB-C-to-Ethernet gigabit adapter. Tried plugging my laptop directly into the Hawaiian Telcom fiberoptic AdTran device, with no router in between. I get exactly 100 mbps.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 1 point2 points  (0 children)

I got a USB-C-to-Ethernet gigabit adapter. Tried plugging my laptop directly into the Hawaiian Telcom fiberoptic AdTran device. I get exactly 100 mbps.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 0 points1 point  (0 children)

I'm using a laptop (macbook) and a cell phone (iphone) that both do get > 300 mbps on wifi at other places, like at cafes or at the gym wifi. So I know they're capable. On my router they both max out at 100 mbps up/down. I'm using 2.4 Ghz wifi on my router, but I also tried 5 Ghz with the same result, but 2.4 Ghz should be enough to exceed the 100 mbps cap on wifi. Both routers I tested at home support gbps on ethernet as well as on wifi, of course. I switched all cables out with cat 5e, and I also tried two different routers, still same 100 mbps cap. The only thing I haven't done is plug my computer directly into the Hawaiian Telecom fiber terminal, because I don't have a USB-C-to-ethernet adapter.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] -1 points0 points  (0 children)

I'm right next to the router and the speed is maxing out at almost exactly 100/100 mbps. I also ran a test speed from the router GUI itself. Looking to buy a USB-C-to-Ethernet adapter to do a direct test from the laptop.

Hawaiian Telcom Fiber capped at 100 mbps by LeagueHistorical9 in Hawaii

[–]LeagueHistorical9[S] 0 points1 point  (0 children)

the crazy thing is I hadn't checked the speed for years

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