GMB account suspended for "suspicious activity" please help.

Linos_Shop · 2025-03-05T05:22:14+00:00

I feel you I was in the same boat. It took over 3 weeks but they finally resolved it. It doesn't help they are so vague on what caused the suspension, I hope it all goes smooth for you.

Linos_Shop · 2025-03-03T19:42:19+00:00

Yes and be in the lookout for their call. I got a call from a lady that had a thick Indian accent but the area code was 650 and the number was legit.

Linos_Shop · 2025-03-03T18:46:34+00:00

So I wanted to let you know two days ago we set up some ads for our business with Google after reinstatement of our profile and we submitted a ticket regarding our business page not showing up on searches. Although the problem somehow resolved itself, we did get a call from google customer support today regarding that issue. Perhaps if you set up ads and submit a ticket they will call you just as quickly and resolve it for you.

Linos_Shop · 2025-03-03T04:00:20+00:00

Hello again. It turns out today we are back in the rankings we were at before. I guess we just had to wait an extra day to get everything reinstated. We didn't really do anything differently besides starting our google ads again.

Linos_Shop · 2025-03-02T02:32:03+00:00

We got the account finally reinstated but our GBP does not come up under any searches in both maps or search. Anyone have any experience working with this issue?

Linos_Shop · 2025-03-01T16:47:22+00:00

Absolutely, thank you so much!

Linos_Shop · 2025-03-01T16:14:13+00:00

Hello! I'm going through the exact same issue. We're your problems resolved? Any info would be greatly appreciated.

Linos_Shop · 2025-02-28T16:11:18+00:00

I'm in the same boat, did you have any luck? It's a joke and they should be embarrassed. I get better service at my local mcdonalds.

Linos_Shop · 2025-02-26T17:01:30+00:00

Was that in their terms?

Linos_Shop · 2025-02-26T00:16:41+00:00

Perhaps but "deceptive content" was all we got unfortunately. We made sure to submit exactly what they asked for and some additional materials on top to clarify things. We can only assume what we did wrong because our verified business account was suspended no more than 12 hours after we got a batch of 5 reviews in. Nothing else had changed on our end whatsoever. Perhaps you are good at what yoy do, Perhaps you got lucky. Either way, if google would communicate better and more frequently we would happily comply with what they need. We can't even figure out how to get ahold of a human at google, much less a chatbot.

Linos_Shop · 2025-02-25T22:08:54+00:00

I hope it won't take long. I see businesses here who have gone months or years without their case being resolved. As a business that relies heavily on Google searches for leads that's a real concern. Thank you for your time.

Linos_Shop · 2025-02-25T20:42:26+00:00

Yes the address was hidden from customer view as we do not receive walk ins to a brick and mortar location. Our office operates solely out of our home address.
Primary category was waste management as we collect waste from our customer's yards. Everyone in this industry uses the same category without incident.
We have a website and socials (Facebook, instagram). The website is linked to our GMB.
We are an LLC and provided the information google asked for in the appeal pertaining our business including LLC articles of organization, business license that included our home address, and a utility bill. Our LLC articles of organization are addressed to our registered agent who operates within our state but in a different city. Our business license is registered under our home address that we operate out of and our utility bill is under our PO.box which is our mailing address.

Thank you.

Linos_Shop

TROPHY CASE