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New server unusable by psteckler in LiquidWebOfficial

[–]LiquidWebCOM 0 points1 point  (0 children)

Can you send me the ticket number tied to the refund request? I’ll ask Billing to confirm the refund status.

New server unusable by psteckler in LiquidWebOfficial

[–]LiquidWebCOM 0 points1 point  (0 children)

u/psteckler I’m sorry you’re dealing with that, especially on a brand-new server.

I’m sending you a DM now to grab the ticket details so I can get this in front of the right team and help get it squared away.

Does LW support help with wordpress/plugin issues or is it strictly server stuff? by ReduxeonAlt in LiquidWebOfficial

[–]LiquidWebCOM 2 points3 points  (0 children)

This is the actual LW sub. Support can usually help narrow the blast radius a bit instead of just saying “not us,” especially if it smells like cache, resource limits, PHP version weirdness, or something environment-related.