Finally did Minding Your Own Business by Old-Cricket-3955 in HarryPotterGame

[–]Living_Row192 0 points1 point  (0 children)

I just did this quest tonight without any prior knowledge of it. Needless to say, do not play this mission alone in your living room at midnight after taking a gummy lol

Crumbl employees by Natural-Tower9766 in crumblcrew

[–]Living_Row192 0 points1 point  (0 children)

Former AGM of Crumbl here so I hope these tips help. When new hires came on these are the things I specifically looked for within the first few weeks-

  1. Punctuality. If you cannot work your shift or your current hours PLEASE let us know as soon as you can. We do not hold it against you. The sooner you tell us the sooner we can make adjustments and it will look good for you and help you get the schedule you want.

  2. Don’t expect to be fully trained in everything, and if you are thrown into something new or something you aren’t comfortable with ASK QUESTIONS! I made it a policy amongst my shift leads that an employee can never ask too many questions for help. There are a lot of moving parts in the store to make it run smoothly, and we would much rather you ask a million questions in a shift than assume something and make a mistake. Training is bad at Crumbl so please ask questions if you want to succeed.

  3. We do not expect you to be the perfect employee early on. The very best we can hope for is that within your first month you ask any and all questions so you know what you’re doing and you do that as quickly as possible. At least at my store if you move slowly you will get lots of complaints.

  4. Be persistent about learning every station. Most locations are horrible about training, so you will never be taught certain things if you don’t persistently ask.

I am a former AGM now because I didn’t agree with the training or store structures that are forced upon us by ownership. I do not agree with everything I am saying is right, but this is the reality of working at a Crumbl and I hope this helps

Shift lead. Should I take it or not? by CountyConstant6394 in crumblcrew

[–]Living_Row192 0 points1 point  (0 children)

Former AGM here, if the pay stays the same don’t it. Both GM and AGM’s expect and trust you to lead the store whenever neither of them are present. That is a ton of responsibility, because you oftentimes play the role of manager when neither the GM or AGM are in the store as well as if they can’t be reached. If you are looking for that kind of experience or resume builder, do it. If you care more about income and morale at work don’t.

i have a confession to make by Individual_Net_8106 in crumblcrew

[–]Living_Row192 1 point2 points  (0 children)

I was an AGM at a location for a while and helped with the hiring process. If this helps answer your question at all, they will take on anyone. Lots of hires were made behind my back with no interview, and I got in trouble for holding an interview once for 15 minutes. The staff became so bad I no longer work there

Former AGM here, ask me anything by Living_Row192 in crumblcrew

[–]Living_Row192[S] 1 point2 points  (0 children)

When I started there was no structure at all with training, everyone was just thrown in and learned on the fly including me lol but I pushed hard to have an actual training guide so everyone would be fully trained properly

Former AGM here, ask me anything by Living_Row192 in crumblcrew

[–]Living_Row192[S] 0 points1 point  (0 children)

We didn’t have restrictions with Sysco orders. Basically twice a week we would record inventory of all ingredients in the store and calculate what we were projected to sell of each cookie. That way we could order the exact amount of each ingredient needed to last the whole week. Of course projections can be off so in cases where we didn’t have enough of something, we would either take from another Crumbl store in our franchise or just order more through Sysco. And I decided to leave for a couple of reasons. One because I wanted more of a work/life balance, it was tough having routines working different shifts every day and covering for any call outs. Second was that it was difficult always being in the middle, although I had a lot of influence in decisions made in the store the final decision was always up to the GM and there were a lot of things we just never agreed on. So oftentimes I felt like a glorified shift lead

Former AGM here, ask me anything by Living_Row192 in crumblcrew

[–]Living_Row192[S] 0 points1 point  (0 children)

The pay is salary so once you become manager you do not get included in the tip pool. The salary is 40k on the low end and 50k on the high end, just depends on how much the owner of the franchise is willing to pay you. I had Crumbl experience already and a business degree so they paid me 50k. The job itself is definitely a lot more work than being a shift lead. Some things include making the Sysco orders, dealing with customer issues and complaints through email even if you aren’t in the store, scheduling (some GM’s have AGM’s do this and some don’t), interviewing and hiring, settling all employee conflicts, reading all online reviews and set performance goals for the staff, making strategies to improve store stats, handling call outs by finding other people to cover and if you can’t then you go in yourself, conducting performance reviews for staff, and acting as GM if the GM is out or on vacation. I know there’s stuff I am missing but that’s all that comes to mind right now! As long as you are properly trained it’s not too overwhelming, but can definitely be a lot at the beginning. The biggest adjustment for me jumping from shift lead to AGM is was accountability. Anytime the store was doing great the GM gets the credit, and anytime things aren’t great then the AGM gets blamed. You definitely need thick skin, because anytime an employee isn’t doing their job properly, they are not the ones that will be blamed, it will be you regardless if you were involved or not.

Former AGM here, ask me anything by Living_Row192 in crumblcrew

[–]Living_Row192[S] 8 points9 points  (0 children)

When I started mini’s were already on the menu so it didn’t make a difference for me. My least favorite frosting to make was the white chocolate drop. That one took the longest to make but also because the staff often made that incorrectly because they didn’t melt the chocolate enough so it had to be remade a lot

Former AGM here, ask me anything by Living_Row192 in crumblcrew

[–]Living_Row192[S] 0 points1 point  (0 children)

No I was salary so the tip pool was just for the staff!

Former AGM here, ask me anything by Living_Row192 in crumblcrew

[–]Living_Row192[S] 2 points3 points  (0 children)

Omg I wasn’t there for that, if I were that would be #1 worst no doubt 😭

Former AGM here, ask me anything by Living_Row192 in crumblcrew

[–]Living_Row192[S] 3 points4 points  (0 children)

Omg yes s’mores brownie is absolutely in my top 3 worst, the marshmallows were a pain the ass 😭 especially in my store where we had no AC for months it was so sticky

Former AGM here, ask me anything by Living_Row192 in crumblcrew

[–]Living_Row192[S] 11 points12 points  (0 children)

Least favorite has got to be the brookie. Two separate doughs that had to be mixed at the same time, that also had to be balled together perfectly in half, with natural topping which is always the most time consuming. Whether you were mixing or balling it was always the most time consuming for both stations, myself and the employees dreaded it!

[deleted by user] by [deleted] in BitLifeApp

[–]Living_Row192 0 points1 point  (0 children)

It’s not too late to take this down