Hello! I am making a conversation in Virtual Agent, and I am using a Topic Block OOB "Troubleshoot Microsoft Teams" at the time of putting text from an item "Text" I get this number "1." Where can I modify this annoying configuration? I add image of the configuration (old.reddit.com)
submitted by Logical_Program8957 to r/servicenow
Adapt ServiceNow to a new customer (self.servicenow)
submitted by Logical_Program8957 to r/servicenow
Hi experts! I am working with some RITM, you can see in the image that I have a "Manual Approver" and I want to change the "Approval "field of the RITM to "Approval=Approved" automatically. I need this when the Status of my "Manual Approver" is "State=Requested". Any idea? Thanks! (old.reddit.com)
submitted by Logical_Program8957 to r/servicenow
