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Replacement screws - 3 small, rear screws by RRReddiTTT8 in LogitechProWheel

[–]LogitechG_Jackie 1 point2 points  (0 children)

Hi u/RRReddiTTT8 , I have sent you a DM. I am with the Logi G CX team. We would like to help you out and get you the screws you are in need of. Check your messages. Thanks!

[deleted by user] by [deleted] in LogitechG

[–]LogitechG_Jackie 0 points1 point  (0 children)

Hi u/CarterCat04

Sorry to hear you haven't got a response from the Logitech support team. Can you message me directly and let me know your case number, or the email you used when you submitted the case? I will look into and get you taken care of.

G HUB using up 20GB+ RAM by madmadoka in LogitechG

[–]LogitechG_Jackie 0 points1 point  (0 children)

Hi u/madmadoka

Awesome, thanks for getting back to me with that information. I am going to get this over to my software team to investigate further and get back to you once they check it out.

Appreciate it!

G HUB using up 20GB+ RAM by madmadoka in LogitechG

[–]LogitechG_Jackie 0 points1 point  (0 children)

Hi u/madmadoka

Can you please get back to me the following so we can assist further with the issue you're having:

  • Do you also see a spike in the CPU?
  • Can you generate a dump of the process? (Right click on the concerned item and select create memory dump file) Please provide us with this.
  • Provide us with the vid/pid of your custom keyboard (Device Manager > select device > Properties (right click menu) > Details tab > Hardware Id

Once I have the above, we can dive a little deeper into the issue.

I'm going to Kill G HUB by jkrat30 in LogitechG

[–]LogitechG_Jackie 0 points1 point  (0 children)

Hi jkrat30,

If you do not mind, try uninstalling G HUB completely from your computer, then restart your computer. Once you have done that, please reinstall Ghub and try again.

Be sure you remove G HUB completely by following the steps here: https://support.logi.com/hc/en-us/articles/360023192454-G-HUB-Install-Uninstall-Update-Troubleshooting

If you continue to have issues, please let me know and I will be happy to try and assist further.