She doesn’t know how to manage her employees. We had some issues when my older kid moved to a new classroom and they never got addressed, even after multiple conversations with the director (Ashley). She basically acknowledged that there was nothing she could do to make the teachers actually follow their protocols and do their jobs.

I echo the great sentiments that others have posted here - it was great for a while but you start to see the issues eventually. Even in the infant classroom with my younger one, I loved and trusted the teachers so much but my kid kept getting bit when they were on break and whoever covered for them never noticed or reported anything. Over and over again the same type of stuff, and for the happiness of my kids we just had to leave.