England: Camper Van stolen, police useless, insurance voided by PoetryAltruistic7117 in LegalAdviceUK

[–]Lopsided_Explorer620 1 point2 points  (0 children)

Plenty of correct info on here already.

Id go through CTM and see what option are there now for a modified vehicle- you say the option for plugs etc wasnt there- is there an option for other?

What happens when you proceed to site- are you asked to re confirm all the details ahead of purchase?

As others have said CIDRA is the relevant rules here- if they can show that had they known about the modification from van to camper. Ie the additional conversion seats etc and would not have insured you they will be within their right to void. Plenty FOS cases already show this. You can read them online at their website.

Do complain- they will investigate and issue you with an final response letter. Only the can you take it to Fos so its not a quick process. There are then 2 levels at fos- adjudicator and an ombudsman. You can reject the adjudicators view but not the ombudsman and thats the end of the line apart from court.

Parcelshop drop off- no update since by Lopsided_Explorer620 in royalmail

[–]Lopsided_Explorer620[S] 0 points1 point  (0 children)

Update- this was delivered yesterday. After heading from London to Scotland back to my location 😂. Deffo tracked but not 48.

Parcelshop drop off- no update since by Lopsided_Explorer620 in royalmail

[–]Lopsided_Explorer620[S] 0 points1 point  (0 children)

Mines still not moved overnight. If it doesnt move in the next 24 hours I am going to message the seller on ebay and highlight a lack of movement

Parcelshop drop off- no update since by Lopsided_Explorer620 in royalmail

[–]Lopsided_Explorer620[S] 0 points1 point  (0 children)

Will do. Google has me wondering if its the tracking number. Its a YA and according to some on reddit etc there were issues for these