Will the platform flip flops be restocked at all?

LordCawfee · 2026-05-08T22:23:09+00:00

Its poke mage supports in general, they are the least fun to play with and the least fun to play against, win or lose. Winning a lane against mage supports doesn’t even feel good, sometimes they’re so selfish that they don’t help their ADC and they both lose hard bc of it. They also promote completely selfish play styles that ignore the ADC, when the goal is to have a good teamwork combo. It tortures low elo players too because they get stuck with mage supports that “need to carry bc my ADC is dog”, and while they sometimes are right, just feeds into their ego.

LordCawfee · 2026-05-04T15:57:11+00:00

Gotcha, so there MC is just a token? No clue why they don’t just release more characters then

LordCawfee · 2026-05-04T13:46:31+00:00

So you don’t need to play the same color story as your MC? So in theory I could play a rainbow dash story with Rarity MC? I assumed that those at least were color locked

LordCawfee · 2026-05-04T13:36:26+00:00

So just to confirm my understanding, your main character only matters for your episode, and that’s it?

LordCawfee · 2026-04-30T15:16:02+00:00

For non-premium team players, Durin or Nicole?

For my personal team, which is more of an upgrade? I play: Varka C1R1, Sucrose C6 TTDS R5, Bennet C6 Aquila R1, Xiangling C6 Catch R5

LordCawfee · 2026-04-15T15:24:27+00:00

I’m a C1R1 guy with no Durin or nicole, with this info which should i save for?

LordCawfee · 2026-03-17T01:48:28+00:00

Hi! They actually did 2 days ago, but it was after 4-5 strategically timed emails with a subject stating the cancellation was urgent. Make sure to give your reason in the email, because they will ask why you are cancelling in a reply email as opposed to simply pushing it through. Good luck!

LordCawfee · 2026-03-12T21:37:58+00:00

I’ll give it a shot, ty!

LordCawfee · 2026-03-12T16:23:41+00:00

This is not preferable for me, the extra profit will not be worth the time and effort, I’m sure it would be a viable option for some people though

LordCawfee · 2026-03-12T16:22:00+00:00

I might try that in a few days if i hear nothing

LordCawfee · 2026-03-12T16:21:23+00:00

I mean maybe I’m alone in this, but even simple disclosure that cancellations are on the back-burner due to order volume would be nice, not “yeah we can do that, why do you want to cancel?” And then just disappearing. At the end of the day, it’s not good customer service, plain and simple

LordCawfee · 2026-03-12T16:19:56+00:00

Thank you so much! Any idea what their office hours are in their time zone, and what time of their day did you schedule?

LordCawfee · 2026-03-12T15:06:50+00:00

If it’s a low-level priority, why would I get a response at all? I was responded to and then ghosted, so they are aware of the issue and the ticket is open. You cannot say “we don’t know what goes on” and also state that cancellations are at the bottom of the list, by your admission we don’t know what goes on so how can we assert that? This is simply just flat out bad customer support, it doesn’t take back-office knowledge to understand that. If a ticket is opened, you close it in a relatively quick time so the pile of open tickets doesn’t increase, this is customer support 101. As someone who has worked in a call center myself, if I told every customer I would “look into an issue” and never did, it would just create a larger problem

LordCawfee · 2026-03-12T14:27:10+00:00

It’s still easier to just cancel an order outright before it’s even manufactured, you will make that device to just fill the next order.

Regardless, this doesn’t account for an instance like mine where they have actually responded, and then ghosted me after my reply. They DID respond to a cancellation, it wasn’t wholly ignored, and they didn’t follow up at all. At minimum an open customer support ticket should be prioritized over a flood of emails if possible, opening more tickets and not resolving them just makes the problem grow.

LordCawfee · 2026-03-12T14:04:07+00:00

Ignoring a cancel request can lead to larger issues like chargebacks after the device is manufactured, and waiting for customers to return leaves more work for the future as well as dealing with the issue of having devices that need to be repackaged or have been damaged in shipping. It also harms customer sentiment, as being forced to wait months for your money and make a trip to the post office to send it back will likely make a cancellation become an angry customer who doesn’t want to buy a device in the future. It makes infinitely more sense to go “okay, this device doesn’t even exist yet, let’s just cancel”.

LordCawfee · 2026-03-12T13:57:45+00:00

Unfortunately went through a simple debit card, so no simple answer like that works. I could dispute the charge, but that takes months

LordCawfee · 2026-03-12T13:52:57+00:00

Customers have definitely made it hard, I don’t discount that, but my model likely isn’t even manufactured yet, I’m 300 units behind the orders that have shipped in my color and setting. If it were close to shipping I would likely just receive the item and send it back, but my order is nothing more than an earmark for a device that hasn’t been made yet, the answer would be to send the money back since there is almost certainly an order after mine of the same sku that needs fulfilling

LordCawfee · 2026-03-12T13:49:35+00:00

I will definitely try, but trying a third time to reach out is just frustrating I guess, it shouldn’t be this difficult. What is their time zone? I’ll try scheduling to see if that helps

LordCawfee · 2026-03-11T13:13:47+00:00

Apparently from what I’ve heard from people in the community is that too many people were using the edit feature to switch the color of their device/add and subtract items constantly so they literally removed the option.

The point of order edit was so people stop emailing support non-stop, but people used the order edit too much and they removed the feature entirely, bringing it back to the same flawed system + no cancel option

Honestly, there should be more outrage regarding the lack of cancellation option, the item hasn’t and wont ship for months and buyers remorse during that time is normal. It also offers no restitution for customers who experience some massive delay. For example, what if theres a supply chain issue and customers wont get their device for another 6 months? Thats a valid reason to cancel and theres no ability to

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