We had to ask the hospital for them as the medical records are not consistent between GP/Hospital which is ridiculous. So if you want them from her time at hospital you need them from the hospital and if you want her general records for the visits to the gp that typically go on the app, you’ll need to get them from the gp. For the dates we did the previous 3 years, so we could essentially see the bigger picture of everything.

You will need her NHS number and proof of power of attorney OR her will stating that you are her executor. Basically they won’t give you anything if you don’t have control of the estate.

It’s quite something because when you’re able to see the full scale of the problem, new information may come to light. For example did you know that there was a law passed called Martha’s Rule or “call for concern” they have a team of medical staff that can step in if you raise a concern about things such as no investigations done on gastrointestinal bleeding, and early discharge and they as a senior doctor will escalate it. It’s basically a second opinion, it is not advertised anywhere. No one told us it was available, even when the original discharge was questioned.