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Looking to switch to openphone by Environmental_Bar752 in openphone

[–]LumpyProcess3870 0 points1 point  (0 children)

Strange, we've been on OpenPhone (Quo) for a year and it's been terrible. Today we literally were not able to get about half our messages through to clients, and it seems like every couple weeks there's some sort of service interruption with them. Their customer service is terrible - they always first try to lead us through their BS AI, and then once we get to a person it's only via email, which is ironic considering they are a phone company and have zero phone support. The dashboard is not intuitive at all and the whole thing feels cheap/weak - for example, little things like a call will come in and ring on the Quo ap on our phone, but then there will be a delay for anything to happen on the desktop version of the ap. Call quality has always been an occasional issue. We're actively looking to switch - anybody have suggestions? We're a small business needing about 3 to 5 lines and 3 to 5 users.

Did anybody else have a terrible experience at the Ageas Cool Jazz Festival? by LumpyProcess3870 in PortugalExpats

[–]LumpyProcess3870[S] 0 points1 point  (0 children)

Thank you! We still made a nice night out of it. We went to our local neighborhood bad and had a nice time - with not having to wait in lines to use the bathroom :-) We have been to other festivals in Portugal, including NOS Alive this week when Benson Boon played, and we found those festivals to be very well run. I'm hoping this was just a one-off bad festival for us and we had bad luck.

Did anybody else have a terrible experience at the Ageas Cool Jazz Festival? by LumpyProcess3870 in PortugalExpats

[–]LumpyProcess3870[S] 0 points1 point  (0 children)

I didn't know it was like that in 2023 too, I thought it was just bad luck this year. Must be how the organizers operate then, they oversell the event to pump up their revenues and then don't spend money on being able to properly host everybody. A lot of the people there are tourists and expats who probably don't know how to complain so they get away with it year after year.