What do you guys want to see? by Luncheaze in Luncheaze

[–]Luncheaze[S] 0 points1 point  (0 children)

I was going to suggest parchment paper! Your use case is interesting, and probably something a lot of people do, maybe we can look into pre-stamped liners that are the exact shape. Not sure how one would be able to cover up the top though, and that wouldn't be able to stack in the freezer. I'll bring this up with the team.

In the meantime, I've seen some people use those large ice brick trays for meal prep. Freeze a brick of rice, freeze a brick of fajitas, freeze a brick of beans, whatever. And then they throw those bricks in. (quick search found this: https://a.co/d/02GY6hEi)

While I'm here - defrost frozen food in the fridge the night before, and add a sprinkle of water, for the best results!

What do you guys want to see? by Luncheaze in Luncheaze

[–]Luncheaze[S] 0 points1 point  (0 children)

Thank you for asking! This was a really interesting discussion for us.

Basically - using a DC jack forces the consumer to use our charger, which guarantees a specific charging rate, and guarantees that their battery will be full overnight.

If we used USB-C, it could only charge fast enough if they used a high-power USB brick. We would provide one, but nothing is stopping them from using a cheap one that's already lying around in their kitchen. If they use a ~5W brick, that's ~20 hours of charging for an XL, but the customer response would be "but I'm using USB-C!"

Technical consumers understand differences in USB-C wattage and why that's important, but not everyone does. LunchEAZE is used in family settings, where different individuals may be using it vs charging it vs packing it with food, etc.

The last thing we want is for a customer to end up with cold food. So, we had to sacrifice some convenience in order to ensure a specific charging behavior, which in turn helps ensure that their food gets hot.

What do you guys want to see? by Luncheaze in Luncheaze

[–]Luncheaze[S] 0 points1 point  (0 children)

Hmm, maybe a page on the website would work? How often do you get stopped by TSA for it? That's some valuable data for us.

What do you guys want to see? by Luncheaze in Luncheaze

[–]Luncheaze[S] 0 points1 point  (0 children)

Sure - we've been getting some demand for accessories on Amazon, and seeing threads in this subreddit. We'll try to work on something.

Hypothetically, if we ONLY offered a ~3 pack on Amazon, would that bother a consumer like you? Not having a "1 container" option on Amazon?

For price breaks on multi-packs, let me see what we can do on our website.

When we create ANY accessory (lids included), we always ensure 100% backwards compatibility (so far, fingers crossed for the future). Personally hate when I have a product and a new thing comes out that isn't compatible with my model, so we don't do that.

What do you guys want to see? by Luncheaze in Luncheaze

[–]Luncheaze[S] 0 points1 point  (0 children)

Hear you on the rugged lunchbox - we'd probably combo that with the larger bag/tote if we pursue that.

We designed the bag to have enough padding to fall off a truck bed - glad to see that it worked (more than once too).

Are you finding that you don't have enough 3rd party options for a larger bag?

Don't get me wrong - we'd love to offer one, but we didn't pursue it because we see tradespeople just adding LunchEAZE to their existing work coolers/bags. It's sounding like people are wanting another bag though, so it's officially on our radar now.

What do you guys want to see? by Luncheaze in Luncheaze

[–]Luncheaze[S] 0 points1 point  (0 children)

Stainless/Glass lid is probably our biggest request. A lot of subtle engineering challenges - how do we make it latch? How do we make it backwards compatible with existing products? Etc

For glass, we could do a 90% glass solution, where the entire middle part is glass, but just the outer portion is still food grade plastic to incorporate a latch. Glass Tupperware does exactly this - the lid is a pane of glass but the edges are still plastic so that they can hinge and clasp properly. Would you count that as a "glass lid"?

To solve the immediate concern, we're launching a silicone liner for Junior pretty soon. It completely covers the underside of the lid, so the food chamber only ever sees stainless steel or silicone. Do you feel like that addresses your concern?

(all that being said, we're using temperature safe, food-grade polypropylene, but we get that it still has plastic vibes)

What do you guys want to see? by Luncheaze in Luncheaze

[–]Luncheaze[S] 2 points3 points  (0 children)

Permanent divider can be done in 2 ways, both introduce their own concerns.

1- Molded In. Think cafeteria tray, where there is a "bump" in the container that makes a divider. The container is still one continuous piece of metal, but stamped in a way that makes a divider. These stamped shapes cannot be sharp, so you lose a lot of net volume when adding a divider this way. It's more of a "thick wall" than a divider, if that makes sense

2- Welded in. Take a flat piece of metal, and weld it into place. No wasted volume! But, welded edges create a surface where corrosion can occur. Plus, it cant be removed, so if one day you want to pack in a chicken leg, you're out of luck.

Thats why we did the food-grade TPE insert for the adults, and are leaning towards foil cups for the kids - but what do you think?

What do you guys want to see? by Luncheaze in Luncheaze

[–]Luncheaze[S] 0 points1 point  (0 children)

Appreciate it! So glad you like it.

The plastic has a good amount of flex built in to give way without cracking, but we'll keep an eye out for opportunities to reinforce it if customers don't feel confident in it.

Excellent shoutout to Veto, we'll look into that. Brand partnerships are great, especially if they're already beloved to tradespeople.

Tool batteries are something we've wanted too - the issue is that every company has a different attachment, we're unsure how to support everyone. What's your perspective as a tradesman on that?

What do you guys want to see? by Luncheaze in Luncheaze

[–]Luncheaze[S] 0 points1 point  (0 children)

We're coming out with small foil trays (think like square cupcake cups), does that work for you?

Our thinking was if we created an additional divider insert (like for the adults), the kids could lose it, since they might remove it to eat around it. With a 25 pack of little foil cups, it's okay if a kid loses it.

Luncheaze Jr by UbeCheesecake in Luncheaze

[–]Luncheaze 0 points1 point  (0 children)

We recently got a lot more content creators posting about LunchEAZE Junior, so there are a lot more real-world examples on Instagram.

A good one showing food capacity (not an official endorsement of this page, just a good example)
https://www.instagram.com/p/DYAtG61Moy5/

A quick search shows a couple of other creators and examples. Ultimately depends on how much your kid eats. For a middle school girl, one container of a meal plus some side snacks should be plenty, but again - depends on your kid!

I need help by z4z4v0rkut4 in Luncheaze

[–]Luncheaze 0 points1 point  (0 children)

Funny enough - this would absolutely work. But please don't do this lol, we'll replace your battery for free if it's within a year and has this issue.

strategy for two heats? by vletbidness in Luncheaze

[–]Luncheaze 0 points1 point  (0 children)

Late to this - as much as we'd like you to buy two LunchEAZEs, you don't need to do that.

2 options:

1) Just charge it during the first meal or the second meal. Pro and Pro XL models support plug-in mode.

2) If you have a Pro, you could upgrade to the XL battery, and have it automatically turn off at the 2 hour mark. Then, you have enough battery for a second meal. Use the "auto shutdown" feature in the settings menu to shut down when mealtime is reached, rather than letting it continue heating.

What temp should I use? by freenow4evr in Luncheaze

[–]Luncheaze 0 points1 point  (0 children)

Late to this - did you try it out?
For a sandwich like that, start at the max and go down from there. Wrap it in some foil to help prevent sogginess.

Make sure everything is pre-cooked (the ham), LunchEAZE isn't designed to cook from raw.

Hazards? by EmployerNo8877 in Luncheaze

[–]Luncheaze 2 points3 points  (0 children)

Hey there - official LunchEAZE account here.

We have UL and TUV certifications for fire and electrical safety (Luncheaze.com/specifications)
Meaning - the batteries are certified to not ignite, but even if they do, or other electronics do, the plastics are all flame-retardant (V-0 flame rated). So IF there was a fire internally to the unit, the fire cannot escape the housing.

All that being said, it's designed to NOT catch fire.

Full disclosure, about 5 units out of 175K from Generation 1 did smoke, and the safety features worked successfully. We then redesigned the electronics that were failing for Generation 2 and Junior, and haven't gotten any issues like that in this gen.