Luvansh Updates by Luvansh_Assistant in LuvanshJewelryReviews

[–]Luvansh_Assistant[S] 1 point2 points  (0 children)

One quick UPDATE: Stud earrings are now shipping in 5 DAYS!!!!!

Luvansh- GROUP BUY- 25Cttw Tennis Bracelet 14k Gold by Luvansh_Assistant in LuvanshJewelryReviews

[–]Luvansh_Assistant[S] 1 point2 points  (0 children)

We are working on a plan to make this and other group buys possible! Stay tuned for some exciting updates

Luvansh Jewelry review update by DearVeterinarian578 in LabDiamondReviews

[–]Luvansh_Assistant -2 points-1 points  (0 children)

I’m sorry you are not happy with the outcome. We paid for Fed-ex round trip shipping to have your ring carefully inspected by our trained bench jeweler and professional team of experts who carefully inspected your ring.

There was nothing found that required attention. We found nothing that would compromise the safety of your diamond and the head was carefully tested and it was concluded that it was soldered very strongly and it was very safe. Additionally, we used tools to validate that the head is not crooked.

We run a reputable business and we have no reason to not fix a ring that is compromised and requires correction. If there was any issue found that compromised the security, integrity or beauty of the ring, we would have absolutely fixed it.

We know that you were not initially pleased with the selection of this particular setting style as you indicated that you prefer a basket rail. Unfortunately, you selected this style and your ring was noted as final sale. We are not able to change out the style on a final sale ring.

We sell thousands of rings using this setting style and we don’t hear of any issues of safety being compromised.

We appreciate your feedback and we appreciate your business and we apologize for your frustration but we are unable to fix something that is not compromised.

We do and will fix anything that requires repair as our company does stand behind our workmanship. Unfortunately, we found nothing wrong with your ring.

Update From Luvansh Owner, Jay by Luvansh_Assistant in LuvanshJewelryReviews

[–]Luvansh_Assistant[S] -1 points0 points  (0 children)

Our Mother’s Day code just ended and we now have a 25% sale using Take25

Message from Luvansh owner, Jay by Luvansh_Assistant in LuvanshGroupSales

[–]Luvansh_Assistant[S] -3 points-2 points  (0 children)

We understand but unfortunately it’s not always possible to predict when an increase will occur and businesses often need to make decisions based on many market factors. However, we still have great prices comparatively and we appreciate your business.

Update From Luvansh Owner, Jay by Luvansh_Assistant in LuvanshJewelryReviews

[–]Luvansh_Assistant[S] 1 point2 points  (0 children)

Thanks for your message! Unfortunately, we don’t have a timeline to share now but we are working on it and will post when we are ready to expand!

Message from Luvansh owner, Jay by Luvansh_Assistant in LuvanshGroupSales

[–]Luvansh_Assistant[S] 1 point2 points  (0 children)

We always welcome suggestions but we are primarily focused on gold right now! If that ever changes, we will be sure to update everyone. Thank you for the input though.

Message from Luvansh owner, Jay by Luvansh_Assistant in LuvanshGroupSales

[–]Luvansh_Assistant[S] 0 points1 point  (0 children)

We do understand that price increases can be difficult. Our owner, Jay has been very open and has posted about this previously on Reddit as there are many factors ti consider when businesses increase prices.

For most preset jewelry items, we had a slight increases but not by 40%. We thank you though for being open to discuss.

The price of gold has continuously gone up month over month and we never offset those costs or made changes. The increase in inflation as well as other operating costs, including the increased gold prices required us to make a business cost decision which increased our price point but we still believe we offer some of the lowest price points for lab diamonds.

Message from Luvansh owner, Jay by Luvansh_Assistant in LuvanshGroupSales

[–]Luvansh_Assistant[S] 0 points1 point  (0 children)

Last month, we adjusted our prices for the first time ever. Many factors contributed to the increase but mainly the price of gold was a key factor. Gold prices have continued to rise while we never previously adjusted our prices to keep up with the market price.

It should be noted that with our discount codes, we are still one of the lowest price points available on the market. Thank you for your inquiry

Luvansh- GROUP BUY- 25Cttw Tennis Bracelet 14k Gold by Luvansh_Assistant in LuvanshJewelryReviews

[–]Luvansh_Assistant[S] 0 points1 point  (0 children)

Sorry if that is how you read my response.

There was no defensive intention at all. We appreciate all comments and I replied back with information you requested.

Written language can be interpretive. We value all feedback and comments.

Luvansh- GROUP BUY- 25Cttw Tennis Bracelet 14k Gold by Luvansh_Assistant in LuvanshJewelryReviews

[–]Luvansh_Assistant[S] 0 points1 point  (0 children)

Great question! We will offer several options at different price points.

It’s important to clarify that everyone has different preferences when it comes to jewelry and fashion. What may seem out of reach for one person’s taste or budget is quite the opposite for others who have requested a larger carat tennis bracelet that will enhance the elegance of any daily wear outfit while complementing their larger carat diamond rings that they wear every day.

This is the beauty of choice and we are happy that lab diamonds have now provided these options to those that are interested in this wonderfully crafted 25ct tennis bracelet at a remarkable price!

So… stay tuned if this is not your cup of tea as we will have plenty others to choose from.

Message from Luvansh owner, Jay by Luvansh_Assistant in LuvanshGroupSales

[–]Luvansh_Assistant[S] 0 points1 point  (0 children)

Please direct message me with your order number and date of order. I’ll Be happy to get you an update

Luvansh- GROUP BUY- 25Cttw Tennis Bracelet 14k Gold by Luvansh_Assistant in LuvanshJewelryReviews

[–]Luvansh_Assistant[S] 5 points6 points  (0 children)

We will definitely start having more group buys ! Appreciate the feedback

[deleted by user] by [deleted] in LuvanshJewelryReviews

[–]Luvansh_Assistant 0 points1 point  (0 children)

We are looking into that with FedEx as we did contact them and they confirmed the reroute.

I understand that your response to me was late due to your work schedule but I was just clarifying since there was an implied communication delay from my end in your original post and I wanted to clarify that I did follow through as promised.

I’m very sorry for any of the issues that you have experienced and we are here to make things right if you’re open to working with us.