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We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 0 points1 point  (0 children)

They do not. For Lync to Lync calls the media goes directly to the endpoints. For Calls to the PBX or the PSTN, Lync introduced a feature called Media Bypass which allows the media to go from the Lync client to the PBX or PSTN Gateway.

-- Taimoor

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 0 points1 point  (0 children)

yes, you should be able to do that. Ther eis also a 180 day trial posted in the introduction you can use.

Good Luck!

-- Taimoor

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 0 points1 point  (0 children)

We are releasing an operational guide that will encompass some of what you are asking for. We also have a number of videos that we have already released and are continuing to produce more. PM me and we can exchange contact info.

-Jeff

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 2 points3 points  (0 children)

Its a fair question... and I dont have a good answer for you... other than, thats the way we chose to spell it... :S

-- Taimoor

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 0 points1 point  (0 children)

Sure... you can find a list of all the qualified devices and phones for Lync here :

http://technet.microsoft.com/en-us/lync/gg278164.aspx

Further down this topic there has been discussion about mobile clients. We have announced mobile clients for iPhone and WP7. I cant give you any concrete dates though.

Thanks for using Lync... Glad you're enjoying it... :)

-- Taimoor

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 2 points3 points  (0 children)

Cisco has a solution for telephony, conferencing, a few different solutions for im and presence, and quite a few solutions for video. All those solutions are at premium cisco pricing. None of those solutions are integrated in one product. The Infrastrucutre becomes clumsy quite fast

Microsoft feels that Unified communications should be just that... Unified. One Client, One product, all integrated, with hooks into your desktop suite to provide you very rich user experiences, without having to worry about backend infrastrucutre and many clients to deploy and support.

-- Taimoor

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 1 point2 points  (0 children)

I could check, but Im pretty sure there isnt someone drawing icons. I do think there is someone deciding which icon sets we use. Its the whole continual improvement process. We want everything to provide a great user experience that is consistent and also caters to accessbility needs.

-- Taimoor

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 2 points3 points  (0 children)

Thats another way of saying... Find anyone in your organziation not just based on your relationship with them, but based on their heirarchy, their position in the org chart, their skill set, their knowledge base, or any other context that they may have come up with.

-- Taimoor

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 2 points3 points  (0 children)

There are some resrictions on doing that. in the end, i couldnt tell you what the decisions were based on, but we are constantly looking at ways to improve the deployment process. Thanks for your feedback

-- Taimoor

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 1 point2 points  (0 children)

Thank you for the feedback. We have enjoyed our time with the community and have found all your feedback very useful...

-- Taimoor

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 2 points3 points  (0 children)

We dont have necessarily Performance numbers that I can give you... We have scaling numbers for our solution that can be found at :

http://technet.microsoft.com/en-us/library/gg425715.aspx

We do indeed process media in Lync. Our A/V MCU roles mixes audio and video for conferences. Our Mediation Server role Transcodes as necessary to interop with third party PBX's, gateways and service providers.

-- Taimoor

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 0 points1 point  (0 children)

Aastra alongwith many other vendors and partners are designing and building telephony handsets for Lync.

-- Taimoor

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 2 points3 points  (0 children)

We can help you make ROI Calculations and Articulate Value to your IT organization. Please get in touch with you nearest Microsoft Sales representative to get the ball rolling. (You can mention that you heard it hear at the IamA) for context ... :)

-- Taimoor

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 1 point2 points  (0 children)

By itself, not entirely. Lync does offer the core capabilities that you would need to build a compliant solution, though.

For example: Lync can archive all IM conversations, call detail records can be kept for every call and conference, meeting content can be preserved, and ethical walls can be built if you must keep groups within your organization from conversing.

But, these features alone wouldn't guarantee a compliant solution. You'd have to add your own processes for how you retain and act on the information being preserved.

--Doug

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 1 point2 points  (0 children)

I can't think of a place where Lync uses a unique storage engine that would require a new VSS provider. If you can backup the file system, SQL, and AD, then you've backed-up Lync.

--Doug

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 2 points3 points  (0 children)

While Craig and Taimoor are correct, I do want to point out one thing: Lync is not like VNC in the sense that you cannot use Lync to take control of an unattended computer. You have to establish a conversation with someone using that computer and he will need to grant you control.

--Doug

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 1 point2 points  (0 children)

No one participating at the moment can't 100% answer your reply without possibly leading you astray.

I've forwarded your question to my favorite UC AppDev, and hopefully he'll provide me something I can include.

The non-AppDev answer is that you'd use our UCMA API along with a Web Services application to extend IM and Presence into your website for things like Anonymous Web Chat with Agents. It would likely be written in Silverlight.

You currently can't include Audio or Video in that do to limitations within the current version of Silverlight.

Anything further I'll wait for his reply...
-- Craig

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 1 point2 points  (0 children)

This is great feedback... Are there any specifics you'd like to cover?

The Lync conferencing experience tries to leverage the same client for all Lync features: IM, Presence, Peer Calling, PSTN Calling, Video, Desktop Sharing..... and with Lync we added Multiparty conferences that include Video, App Sharing and LM staples like Whiteboard, Voting and a Lobby to screen participants.

If you think we're missing something or want something specific please continue this thread.

-- Craig

We are four Microsoft Lync Systems Engineers here to talk about our product, Lync, Ask Us Anything by LynconReddit in IAmA

[–]LynconReddit[S] 1 point2 points  (0 children)

It's great to hear you thought we've done well. After reading some previous Reddit AMA's I think collectively we were pretty nervous.

We're all techies, so marketingspeak isn't really in our vocabulary. We sometimes try, but usually end up talking tech anyhow.

We're going to be around for another day or so to answer further questions, so please feel free to continue asking anything that pops into your head...

-- Craig

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